Elgar House
Church Road, Redditch, Worcestershire, B97 4ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Getting better all the time.
Rated 5 stars out of 5
by AD BROADHURST - Posted on 02 May 2024
I have been treated for a leg ulcer for over 2 months and now realised what a fine surgery Elgar House is. The nursing team found solutions to problems when my treatment was not working as it should and I am now well on the road to recovery. Each visit is well planned and carried out with care. Thanks to all at Elgar House especially the Nursing staff.
Visited April 2024
Review titled Elgar House
Replied on 08 May 2024
Thank you for such a lovely review. I will certainly pass this on to the nursing team. The team work hard to ensure they deliver an excellent service to our patients so this show them that they are doing such a good job. Thank you again.
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Review titled No Care at all
Rated 1 star out of 5
by Anonymous - Posted on 22 January 2024
I have been with this practice all of my life (33 years) and in the last four years the service and care has deteriorated massively. We will be moving doctors asap.
Visited January 2024
Review titled Elgar House
Replied on 22 January 2024
Dear Patient Thank you for your feedback. I am very sorry to hear this, we take all feedback seriously and we can assure you that patient care and satisfaction is a key priority for us. If you would like to contact the practice to discuss this further and your own individual experience then we would be happy to take this further. Kind regards Michelle Hallahan Practice Manager
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Review titled Good Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2025
I was impressed by the Doctor’s manner and expert evaluation of my health. It made me confident that he understood what was required, and was very direct in providing clear information.
Visited January 2024
Elgar House has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 17 February 2024
It seems to me having been a patient for many years that the surgery now do not ‘care’ and us patients are an inconvenience. I came in December and was made to feel like a nuisance.
Visited December 2023
Review titled Elgar House
Replied on 19 February 2024
Thank you for your feedback. We are very sorry to hear that you feel this way and would welcome discussing your personal experience should you wish to, within the practice. If you would want to discuss this further please contact the surgery with your details, name, contact number and that you are following up from this message, and we can arrange a suitable time. Thank you Management Team, Elgar House Surgery