Elgar House
Church Road, Redditch, Worcestershire, B97 4ABContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient service
Rated 4 stars out of 5
by Yvonne healey - Posted on 15 April 2025
Easy to get an appointment, but a very long wait at the surgery 1 hour 20mins to see the doctor, think this was a block booking as the lady next to me had the same appointment time with the same doctor, but doctor very efficient and thorough and apologetic for the wait , but will try and book this way in future
Visited April 2025
Elgar House has not yet replied.
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Review titled Polite and friendly
Rated 5 stars out of 5
by David Brookes - Posted on 02 April 2025
I went for a blood test, the nurse who did it was as always polite and friendly. I have this nurse most time I have a blood test she is very good. Went straight in more or less, so that was great.
Visited April 2025
Elgar House has not yet replied.
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Review titled Excellent consultation
Rated 5 stars out of 5
by David Vines - Posted on 06 April 2025
I have had an exceptionally well detailed consultation with Alison. Most professional and she covered much detail and .y concerns. So much so I actually left feeling much moree at ease. Thank you Alison
Visited April 2025
Elgar House has not yet replied.
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Review titled A good move
Rated 5 stars out of 5
by Ann Overs - Posted on 07 May 2025
I transferred to Elgar House as my health had significantly declined over the past year and so it felt necessary. I had not moved house and the decision to change GP surgery required a big leap of faith after being with them for so many years. So far, the only regret I have is that I didn’t transfer sooner. The reception area appears airy and clean and the staff have been welcoming. Despite being noticeably busy, they manage to greet patients with a smile and I have found them to be accommodating, proactive and professional. In the short time I have been with Elgar, I have found making f2f appointments relatively easy with the online form. My named GP appears to be keeping an eye on my records and proactively notes on the NHS app when I should make an appointment. The two GPs I’ve met so far have taken seriously the concerns I’ve raised and are testing accordingly. Given the complexity of symptoms, the second GP offered a follow-up appointment following tests, to ensure that my history is fully explored. Being with this surgery, to date, has felt reassuringly more akin to the care that perhaps we all as patients hope for. Worthy of mention too is the professionalism and skill of the phlebotomist who I have to add is the most confident - and deft - I have encountered at extracting blood. In summary, this surgery, currently appears very well managed with systems appearing to work efficiently and with the patient’s care at the forefront. It’s early days though and I’m aware that pressures are high so time will tell whether Elgar’s current high standards can be sustained. I hope they are and I wish them all well with their endeavours. Thank you. Ann Overs
Visited April 2025
Elgar House has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2025
The surgery was very busy however The receptionist was very polite,helpful and caring My doctor listened to me I never felt rushed .
Visited April 2025
Elgar House has not yet replied.
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Review titled Two Visits In A Week
Rated 5 stars out of 5
by Ian McNaughton - Posted on 12 April 2025
First Appointment was for my Co-vid replenish, great experience, no pain at all. On to reception to get an appointment for back pain. What a shock a free slot for the next day. Well this turn out to be a great consult, left with her requesting a blood sample. On to reception with this request, great disappointment nearly a months wait.
Visited April 2025
Elgar House has not yet replied.
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Review titled Elgar house best practice
Rated 5 stars out of 5
by michael slevin - Posted on 25 April 2025
Had bloods taken by a excellent member of staff was efficient friendly informative and wore a smile always a pleasant experience thank you
Visited April 2025
Elgar House has not yet replied.
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Review titled Asthma clinic
Rated 5 stars out of 5
by Anonymous - Posted on 10 March 2025
The person from asthma clinic unfortunately for nice reviews we can't use names was very helpful and the medication prescribed has worked wonders, it is the first time in a long while that any medication has worked so well. Thank you
Visited March 2025
Elgar House has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 01 February 2025
I needed an appointment on the day I phoned and I was able to see a Doctor on that day. The Doctor was thorough and very helpful in enabling me to get my prescription straight away.
Visited February 2025
Elgar House has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by michael slevin - Posted on 13 February 2025
Nurse was efficient friendly and a pleasure to to have taken my blood always friendly the nurses makes it more pleasant
Visited February 2025
Elgar House has not yet replied.