Eastwood Group Practice
1 Rayleigh Road, Eastwood, Leigh-on-Sea, Essex, SS9 5UUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Difficult to access services
Rated 1 star out of 5
by Anonymous - Posted on 15 March 2025
As a vulnerable patient with complex mental health difficulties I find it especially challenging making or attending appointments. I have requested support to help me access services, but none is available. Waiting areas are not sympathetic to those with sensory or trauma difficulties. It is rarely possible to book an appointment, they’re all gone before your call is answered (same day or future appointments). Reception Staff are polite yet unhelpful / unsympathetic. Messages aren’t replied to and they don’t call back when they say they will. Basically you need to fight for access to care - if you can’t fight, or need reasonable adjustments you’re on your own.
Visited October 2024
Eastwood Group Practice has not yet replied.
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Review titled Reassuring consultation
Rated 4 stars out of 5
by Anonymous - Posted on 20 September 2024
I was anxious about my condition but the doctor was great, I felt listened to, the doctor was empathetic, and I was happy to know some tests would be arranged to investigate what's going on. I felt reassured at the end of it that progress was being made.
Visited September 2024
Eastwood Group Practice has not yet replied.