East Durham Medical Group
The Carodoc Surgery, Front Street West, Wingate, County Durham, TS28 5PZContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about East Durham Medical Group.
Reviews
-
Review titled Blood samples taken
Rated 5 stars out of 5
by George R Williams - Posted on 08 May 2025
Had bloods taken today. Relaxed atmosphere and have had this person twice now with the same outcome. Very little pain, got bloods first time, no discomfort or bruising afterwards. I was at ease throughout the entire process
Visited May 2025
East Durham Medical Group has not yet replied.
-
Review titled Excellent admin staff
Rated 5 stars out of 5
by Joanna Goatman - Posted on 04 May 2025
East Durham Medical Group need to be congratulated on the training that is given to their administration staff. It is not an easy job pleasing all patients but the staff go out of their way to try and accommodate your needs. My recent visit to Wingate practice was indeed proof of this. Unfortunately I am not able to name staff members in this review but would like them to know how much their work is appreciated.
Visited May 2025
East Durham Medical Group has not yet replied.
-
Review titled Receptionist was over and above
Rated 5 stars out of 5
by Cliff Walker - Posted on 01 April 2025
I can only thank your Receptionist for her outstanding help on my recent visit . She was not only Friendly, but displayed Empathy and was extremely helpful in booking me in to see the Doctor - she is a credit to your Practice
Visited April 2025
East Durham Medical Group has not yet replied.
-
Review titled Great practice
Rated 4 stars out of 5
by Mark Moore - Posted on 28 March 2025
Seen before appointment time and the nurse who saw me to take blood was really professional. Thanks
Visited March 2025
East Durham Medical Group has not yet replied.
-
Review titled too busy to care
Rated 1 star out of 5
by Anonymous - Posted on 20 March 2025
Call made 20.03.2025 13.37 opl to 820235 and was told to ring back as you are closed for staff training. I needed an appointment I explained and was told well ya gonna haf ta by some rude man on the line who then promtly hung up
Visited March 2025
East Durham Medical Group has not yet replied.
-
Review titled Very caring practice
Rated 5 stars out of 5
by Joanna Goatman - Posted on 29 April 2025
I have had over the last 3 months had to visit the Wingate practice to see the Doctor and nurse. On all occasions I have been treated with respect and listened too. The reception staff are exceptional and do their very best to accommodate your concerns and requests. All members of staff should be congratulated for their patience and understanding.
Visited March 2025
East Durham Medical Group has not yet replied.
-
Review titled Excellent staff
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2025
My nurse practitioner and secretary referred me on the two week urgent list and I had an appointment and screened within the two weeks. Thank you all for my quick referral.
Visited March 2025
East Durham Medical Group has not yet replied.
-
Review titled Fantastic service
Rated 5 stars out of 5
by Michelle Elliott - Posted on 28 February 2025
I’m very impressed on how quickly they have been from blood test to how quickly I got to see doctor had bloods done Monday repay bloods done Friday could of been sooner but was away results back same day to having an appointment with doctor withing 30 mins of doctor calling was very happy with care thank you
Visited February 2025
East Durham Medical Group has not yet replied.
-
Review titled Interaction with receptionist
Rated 4 stars out of 5
by Maxine Luke-Taylor - Posted on 12 February 2025
After feeling unwell and being sent home from work, I rang the surgery to see if I could get an appointment. Unfortunately the only available appointment was for the following week. The receptionist asked if I would mind telling her what was wrong and after doing so she suggested I call 111. She was so kind and understanding, I did not feel as if I was being fobbed off, she showed genuine concern. She told me that she had booked me the appointment for the following week and then she said “please take care and if you need anything, just call back.” What a pleasure it was to speak to her, I felt totally reassured that I had not overreacted. Thank you!
Visited February 2025
East Durham Medical Group has not yet replied.
-
Review titled Great nurse
Rated 5 stars out of 5
by Paul haswell - Posted on 13 February 2025
Went for bloods. Called in at right time. Proper greeting from the nurse and great eye contact throughout. Explained exactly what was happening and why as well as next steps. I understand she's newly qualified, she has a great career in front of her.
Visited February 2025
East Durham Medical Group has not yet replied.