Eagle House Surgery
291 High Street, Enfield, EN3 4DNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic gp surgery
Rated 5 stars out of 5
by James flannery - Posted on 13 June 2023
Was at eagle house today. As always the receptionists were helpful and friendly. Saw my doctor ( who I’m not allowed to name) and went through two on going problems with me. Never feel rushed when being dealt with. At the end of sorting me out was told they would call me on Friday to see how I am. First class care as always
Visited June 2023
Review titled Eagle House Surgery
Replied on 14 August 2023
Thank you for your review we always appreciate positive feedback and it is nice to know you are happy with the service we provide.
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Review titled Received patches appointment in 10 days.
Rated 2 stars out of 5
by Roshnee - Posted on 17 June 2023
I manage to get through online patches eventually and receive an appointment in 10 days. This is just unreasonable time limit. This practice is getting worse year by year. They don’t care about patients, I don’t know how they run as GP practice.
Visited June 2023
Review titled Eagle House Surgery
Replied on 14 August 2023
I apologise for the delay in securing an appointment and any inconvenience caused. Your feedback is crucial, and I want you to know that we take it seriously. We're actively working on reducing wait times and improving our service. Your insights are valuable in this process. we realise appointments on patches every day and often these appointments are booked very quickly, an alternative would be to call the practice directly on 020 8805 8611 to book an appointment.
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Review titled Disgraceful surgery
Rated 1 star out of 5
by Nurul chowdhury - Posted on 17 May 2023
It’s been 4/5 weeks trying to get appointments but unfortunately can’t. Either patches or phone I called every day but always said no appointments. How come there Cqc Good ?? Can’t believe it it’s should be poor
Visited May 2023
Review titled Eagle House Surgery
Replied on 13 June 2023
Dear Mr Chowdhury, please accept my apology for the delay in responding to you. As I explained to you, you have been sent several text messages since March asking you to book an appointment via the link at the bottom of the text and you do not need to call the surgery to book an appointment when you receive such texts. I can see that you booked an appointment by clicking on the link at the bottom of the text. Unfortunately the link will only last for 7 days and it will expire. I hope this information has helped you to book an appointments via text when you receive a message in future.