Drayton Medical Practice
8 Manor Farm Close, Drayton, Norwich, Norfolk, NR8 6EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good service
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2025
On two occasions recently a family member has required contact with the surgery regarding some sudden concerning symptoms. On both occasions they received very prompt reply on the phone and via enquiry form online and were offered appointments on the same day I think it helps if you are able to travel to any of the 3 surgery sites. But nevertheless the service received was very good. Thank you.
Visited February 2025
Drayton Medical Practice has not yet replied.
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Review titled fantastic turnround
Rated 5 stars out of 5
by Graham Heaford - Posted on 04 November 2024
Had a full blood test at 8.30 am this morning at Hsf surgery . Couldn't believe it when the reviewed results appeared on my Nhs app at 5pm the same day. Even better all the critical results were showing an improvement and no new concerns. Fantastic . Thanks in particular to Nurse T and Doctor M.
Visited November 2024
Drayton Medical Practice has not yet replied.
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Review titled Awful practice
Rated 1 star out of 5
by Anonymous - Posted on 07 October 2024
Called up at 800 to be placed on hold and a call back arranged for, no one to call back. When calling up to chase the call back receptionist states there is no appointments available. Seems like you can only get an appointment if you over the ages of 70 or know someone at the surgery.
Visited September 2024
Drayton Medical Practice has not yet replied.
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Review titled Exceptional Customer Service
Rated 4 stars out of 5
by Sharon Sacker - Posted on 05 April 2024
I called Drayton Surgery today 05/24 as I needed some history from 2019, as I no longer live in the UK I was having difficulty accessing this information myself,I was greeted on the phone by the most pleasant receptionist whose name I unfortunately can’t remember, she was super competent and after some searching found the information I needed. Massive thank you to you,you’re a 🤩
Visited April 2024
Drayton Medical Practice has not yet replied.
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Review titled Empathetic
Rated 5 stars out of 5
by Sandra Jones - Posted on 06 December 2024
My husband was on palliative care for over a year, and during that time, we had a number of doctors for home visits. There were 3 in particular who were quite empathetic and one in particular who delivered the prognosis with the utmost of care and empathy. I called them out at least once a week and each time a doctor came out and saw my husband. I honestly cannot thank and praise the staff at this surgery enough. I usually see a particular nurse once every 4 to 5 months, and let me tell you how wonderful she is! She is kind caring and personable at the same time professional. I was thinking of moving to Taverham Surgery, however, after the care they gave my husband, I decided to stay with Drayton. Please, continue to deliver that wonderful service. I will be forever in your debt for the way in which you helped my husband and made him feel special during his last year, so for that I will be forever grateful. Thank you again.
Visited March 2024
Drayton Medical Practice has not yet replied.
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Review titled Very speedy Physio Attention
Rated 5 stars out of 5
by Anonymous - Posted on 08 January 2024
Thank you for a very prompt service. Obtained Physio appointment in a couple of days for a long standing difficulty, referral for x ray considered appropriate which was authorised by GP same day, X ray appointment obtained in less than two weeks.
Visited January 2024
Drayton Medical Practice has not yet replied.
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Review titled Not good
Rated 1 star out of 5
by Anonymous - Posted on 19 December 2023
Trying to get an appointment is a complete waste of time, just go to the walk in centre if you are younger than 70! 8am told no appointments and 11am told 16th of January.what a joke!
Visited December 2023
Drayton Medical Practice has not yet replied.
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Review titled Well organised Flu and Covid Vaccinations
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2023
Attended this morning (Saturday) for both Flu and Covid Vaccinations, extremely well organised from car parking to getting vaccinations. No wait time, all staff very pleasant and helpful. Thank you.
Visited October 2023
Drayton Medical Practice has not yet replied.
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Review titled Good Experience
Rated 5 stars out of 5
by Sharon Moncur-Pearce - Posted on 04 July 2023
The doctor I saw today was incredibly supportive, understanding and helpful. It led me on to making further appointments of which the receptionist was very patient and friendly. I got all my appointments in quick succession. Overall a very positive experience.
Visited July 2023
Drayton Medical Practice has not yet replied.
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Review titled Awful Practice
Rated 1 star out of 5
by Anonymous - Posted on 30 July 2023
Truly awful practice, go anywhere else if you can. I thankfully have rarely needed to visit the Dr ( maybe once every couple of years) since was forced to change practice after moving a few years ago. Never had any issue with previous place, i so wish i was back there. Everytime i have seen the Dr i was given…. he has been a complete wate of time. This katest ans last episode , i wanted to see a Dr , this time i was goinv to ask forcanyone but him! was told to go online, it asks who you woukd like to see Dr, Nurse etc, i asked for Dr got an appointment fir nurse, oh well i thought, will see what she says. Arrived 10mins before my appointment to find only 2 people in the entire waiting room , great i thought, wrong!! After about 5 mins a person came from seeing the nurse, i was booked in to see, so i thought great u will be straight in… no. 10 minutes passed and the 2 people in the waiting room had been called in to see the Drs, one left after about 5 mins. I was then on my own , apart from the 2 receptionists who appeared to spend the whole time discussing other patients! After another 5 minutes . a couple arrived for vaccinations, just the 3 of us in the waiting area, and what i can only describe as people messing about in the room behind the reception. After waiting 30 minutes from when the last person left the nurse, i decided to leave. Anyone having to use thus surgery i can only say goid luck.
Visited July 2023
Drayton Medical Practice has not yet replied.