Diamond Health Group
74 Hendford, Yeovil, Somerset, BA20 1UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible
Rated 1 star out of 5
by Lisa Callow - Posted on 03 June 2025
Getting an appointment is stressful as thr system is fully booked within minutes and the online system closes in the morning. Its a pointless system if you cant make an appointment. Once you have an appointment the GP showed no empathy, could barely give eye contact and level of knowledge on a number of subjects was dismissive and poor
Visited June 2025
Diamond Health Group has not yet replied.
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Review titled A mix
by Anonymous - Posted on 07 June 2025
Gp 45 mins late. Often late but not this late and gps always apologise which I always give grace as not their fault but gp didn't even apologise. He also didn't know this was a 30 min so tried to rush me.until husband pointed out it was a 30 min appt. He didn't know what a nasa lean test was so I happily explained and also explained cardio hadn't done this correctly to which he said I was wasn't there and that's your side of the story. That understandably upset me, abit of empathy would have been appreciated. I don't lie about anything and I felt that a slur on my character. My husband had to step in several times . He did start to be more appeasing but it felt scripted and insincere. If he genuinely felt that I apologise but it didn't feel like it. He wasn't able to help me with the hormones and told me to instead wait for gynae which is another 4 months ( I checked 16 weeks) and I'm having issues that are definitely effecting my heart issues so I wish we could have looked at some hrt for in the meantime. I'm tired of this kind of service where I see a different gp and them not always being the kindest. I saw a gp for my daughter recently who was lovely and I thought that was who I was seeing but it wasn't. I could say alot more and have fed back in past but got no response so I'm not going to waste my energy or my health.
Visited June 2025
Diamond Health Group has not yet replied.
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Review titled Great surgery
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2025
Got appointment in the morning getting hospital review hopefully within 2 weeks definitely would recommend the drs surgery to my friends and family
Visited June 2025
Diamond Health Group has not yet replied.
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Review titled Quick and professional
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2025
Attended the practice for cervical screening. It was painless and quick, the nurse was polite and professional. Thank you
Visited June 2025
Diamond Health Group has not yet replied.
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Review titled Need improving
Rated 3 stars out of 5
by Anonymous - Posted on 06 June 2025
The doctor needs to co centrale more on the appoitments. The doctor I saw was cosinus eyes , holding her head not really listening what I was saiyng. Then asked me many times to repaat want i have said. I felt aakwardby saing this all over again. She was not really keen to help and for me she looked tired and not bothered what brought me to see my GP. I feel this is unacceptable. She did very basic examination and I had similar examinations before , for my back issues, and she had no idea what she was checking. I would like to go to see my doctor and feel that they are really listening to what we are saying. I work in NHS and I feel that being compasionate about helping people is the key. The doctor I saw was a Asian doctor and had no emphaty whatsoever.
Visited June 2025
Diamond Health Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mrs Linda Gunn - Posted on 03 June 2025
Visited the Surgery yesterday was seen by a very nice Lady Doctor made me feel very much at ease listened to all l had to say and was very empathetic to my needs l left her Consulting Room very satisfied with what she had prescribed for me
Visited June 2025
Diamond Health Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2025
Great Drs surgery. I have never struggled to get an appointment when needed for either myself or my children. The e consult works well and I always get a response. The doctor understood my needs and provided me with the necessary treatment. She has told me to go back in a few weeks if the problem persists.
Visited June 2025
Diamond Health Group has not yet replied.
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Review titled Good GP practice
Rated 4 stars out of 5
by Anonymous - Posted on 31 May 2025
The only slightly difficult concern was arranging the appointment using their e-service and waiting for the triage. Attending the health centre was a good experience, both reception and the were excellent.
Visited May 2025
Diamond Health Group has not yet replied.
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Review titled Sorted
Rated 4 stars out of 5
by Christopher Holliday - Posted on 03 May 2025
I asked to see a Doctor to review my medication for asthma. The medication I was prescribed was giving me a number of unpleasant side effects. At the review the Doctor said that I could stop using the medication. My breathlessness would be further reviewed when I see the respiratory nurse at the end of the month.
Visited May 2025
Diamond Health Group has not yet replied.
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Review titled Visit practice
Rated 4 stars out of 5
by Anonymous - Posted on 13 May 2025
My visit was on appointment time Dr gave me a full stats review & has referred me to cardiologist ref chest pains. I now have to have ECG But I was only allowed to ask about 1 issue another appointment would be needed for anything else
Visited May 2025
Diamond Health Group has not yet replied.