Devaney Med Ctr
40 Balls Road, Oxton, Prenton, Merseyside, CH43 5REContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Practice nurse
Rated 4 stars out of 5
by Joan McCarthy - Posted on 21 May 2025
I saw the Practice nurse who was so kind, caring. She showed me empathy and compassion. She listened to me and helped me. She had a lovely way about her with patients, which is very important. Thank you 😊
Visited May 2025
Devaney Med Ctr has not yet replied.
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Review titled Lovely efficient kind service
Rated 5 stars out of 5
by Elizabeth Collins - Posted on 20 May 2025
I saw the phlebotomist in room 8 at Devaney Medical Centre on Tuesday 20 May and received a brilliant service - I arrived early so I know the phlebotomist saw several people before me and was so fast and efficient. Everyone came out looking relaxed. I was called on time and warned the phlebotomist I’m quite squeamish so she chatted brightly to me as she did her work, which was so fast and skilled I hardly felt it (most times there are problems getting my samples and I get giddy). I actually felt pleased to have been there, which is a rare situation for me getting a blood test! I left the appointment and told the equally friendly and helpful receptionist I’d had an excellent experience. The receptionist had been addressing some challenging topics while I waited and dealt with them very calmly and professionally, which is a skill that’s not easy to get right, but I thought she did very good work to a high standard. As mentioned, I wasn’t expecting to leave a blood test happier than I’d gone in….but that’s exactly what happened! Thank you x
Visited May 2025
Devaney Med Ctr has not yet replied.
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Review titled Fast and Efficient Doctor.
Rated 5 stars out of 5
by Anonymous - Posted on 14 April 2025
Doctor was able to explain and diagnose my condition with expert speed and offered a prompt solution.
Visited April 2025
Devaney Med Ctr has not yet replied.
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Review titled Good follow up
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2025
I’ve been waiting for a test package to arrive. The test was suggested by GP. However after a couple of weeks still not received. I was meaning to go to surgery to prompt but surgery phoned to follow this issue up. I thought this was good follow up by the surgery and makes me think that the surgery is well managed and caring too. Thank you
Visited April 2025
Devaney Med Ctr has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Andrew Patrick - Posted on 28 April 2025
I was lucky enough to be seen and diagnosed by an excellent doctor. She was kind, empathetic, professional and very knowledgeable and helped me enormously with her precise diagnosis and spot on medication. Thank you.
Visited April 2025
Devaney Med Ctr has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Anne Roberts - Posted on 12 February 2025
Nurse was great. Felt very reassured after my appointment. Very kind and professional. Thank you.
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Norma Draycott - Posted on 17 February 2025
After logging in I was immediately called to the nurses room. The nurse was very helpful and efficient and explained everything and answered my questions.
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Carol Hughes - Posted on 06 February 2025
Great experience and very helpful in my appointment regarding my asthma and answering questions regarding my rash
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Friendly and helpful staff
Rated 4 stars out of 5
by Anonymous - Posted on 12 February 2025
Generally excellent. Appointments usually on time. I wish I had been told that my CT scan result would come to my app. I have been anxiously waiting for a phone call which didn't happen. Eventually I found it so needn't have had so many sleepless nights worrying about the result. I like care to be consistent but booking to see the same doctor means a long wait. Nevertheless the doctors and nurses have been very caring and sympathetic and I always recommend the practice.
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Slight confusion
Rated 4 stars out of 5
by Anonymous - Posted on 06 February 2025
My original appointment was for 2.00pm. It was changed to 1.50pm but that was no problem at all. I had specifically asked for a long appointment as there were several issues I wanted to discuss. I had to wait about ten days for the long appointment but this wasn’t a problem. I arrived early but was not called till about 2.20. Again, this was not an issue. The name of the doctor had been changed twice since the appointment was made and when I was called, yet another different doctor’s name was on the screen. I went through the list of questions/problems and was given the information/answers required. Then it became clear that the doctor wanted me to leave as I’d had a lot of her time. Presumably she hadn’t been told that this was meant to be a long session. It seems to me that the office organisation needs to improve: the timing was changed, the doctor was changed several times, and the doctor hadn’t been told that the appointment would be longer than usual because I wanted information about several things: I wasn’t presenting with one specific problem. I normally find the service at Devaney very good.
Visited February 2025
Devaney Med Ctr has not yet replied.