Dale Medical Practice
Planks Lane, Wombourne, Wolverhampton, West Midlands, WV5 8DXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Sharon Smith - Posted on 16 September 2024
Great service from the practice this morning . My online request was dealt with in minutes. Thank you
Visited September 2024
Review titled Dale Medical Practice
Replied on 18 September 2024
Dear Ms Smith, thank you for your feedback. It is really helpful to get feedback when making changes to our systems. The changes being made are so that our patients can be seen in a timely manner by the most appropriate clinician. I am pleased you have had great service and will pass on the feedback to the whole team. Dale Medical Practice Management Team
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Review titled Great patient experience
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2024
Despite switching to a new triage system, the receptionist (name I can't recall) helped me on the phone through the process and I saw a doctor within 15 minutes of the request. The receptionist was extremely helpful, patient and understanding. I then saw a doctor who was equally excellent, he listened to my issues and understood my concerns. Overall, a great patient experience with a local gp service. Ps I am not allowed to rmention specific names in the review due to Pii checks.
Visited August 2024
Review titled Dale Medical Practice
Replied on 18 September 2024
Dear Patient, thank you for your feedback. It is really helpful to get feedback when making changes to our systems. The changes are so that our patients can be seen in a timely manner by the most appropriate clinician. I am pleased you have had a great experience and will pass on the feedback to the whole team. Dale Medical Practice Management Team
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Review titled Exceptional service
Rated 5 stars out of 5
by Maureen smith - Posted on 14 October 2023
I am still in shock at the amazing service I received. Beginning with the receptionist who connected me to the right person who could deal with my issues. I got an appointment the next day with the physiotherapist. This lady was amazing. She listened and sorted out appointments straight away. E rays, health and well being, hospital and got in touch with gp for pain relief. Many thanks. I am a new patient having recently moved to the area. I must also add that the practice is spotless. My husband has also seen a GP and was very impressed with the service. Many many thanks.
Visited October 2023
Dale Medical Practice has not yet replied.