Croft Medical Centre
Calder Walk, Leamington Spa, Warwickshire, CV31 1SAContact details and opening times
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Review titled Horrendous Receptionist
Rated 1 star out of 5
by Anonymous - Posted on 16 February 2024
I was told to speak to an urgent care doctor regarding my referral because the receptionist thought he worked at this surgery. I explained that he was unable to help me because he does not work at croft he works at urgent care and only my GP surgery can help me regarding my ongoing referral. She was argumentative and it seemed like she took offense to me clarifying that. I was very polite but she was giving me dangerous misinformation. Her lack of knowledge with how referrals work was shocking. She kept insisting that the Dr who helped me at urgent care was not from urgent care and that I was seen at croft medical centre. I saw that Dr at Oadby Urgent Care centre on Oadby Parade and this is a fact. She was extremely rude after i tried to correct her and I was being very polite.
Visited February 2024
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