College Road Surgery
452 College Road, Birmingham, B44 0HLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lied to constantly
Rated 1 star out of 5
by Anonymous - Posted on 12 June 2024
I was told in April by the receptionist that my referral I put through for would be a 3 month waiting list. 2 months have gone by with now the receptionist is saying 12 months... How does it go from 3 months to 12 months? It's making me question if the referral was even done. The receptionist claims she contacted the secretary and it has been done but no details on where I was referred to... How can you refer me to something but have no information. It just seems to me they're lying.
Visited June 2024
Review titled College Road Surgery
Replied on 12 June 2024
Dear Valued Patient, On behalf of College Road Surgery, I would like to say how very sorry we are to hear of your recent experience and dissatisfaction with the practice. Many thanks for taking the time to post your comments as we do take all complaints, feedback and comments very seriously. As we currently do not have enough information to identify you through the website, we cannot contact you directly, but if you would like to discuss this in person I would be most happy to meet with you. Yours sincerely, Roy Sellarajah, Practice Manager (On behalf of College Road Surgery).
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Review titled Great practice
Rated 5 stars out of 5
by Tanya Weir - Posted on 31 May 2024
On April 25th this year I saw the nurse practitioner who diagnosed my rash as rosacea, she called in the dr to verify and he also confirmed. Then prescribed a gel which has worked amazingly. I appreciate both dr and nurse practitioner for their diagnosis and support. Thank you!
Visited April 2024
Review titled College Road Surgery
Replied on 03 June 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery).
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Review titled Excellent practice
Rated 5 stars out of 5
by Abeba Mekonnen - Posted on 12 April 2024
Great service, took time to listen examine and gave advice appropriate advice and guidance,,...........
Visited April 2024
Review titled College Road Surgery
Replied on 12 April 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery).
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Review titled Thank you for your kindness
Rated 5 stars out of 5
by V Skidmore - Posted on 16 May 2024
Thank you to the lovely reception staff who spoke to me about a recent medical issue that required a Drs visit. I am 89 years old and couldn’t come to the surgery. The female Dr came out to see me and treated me with such kindness and reassurance. She arranged a fast referral to the hospital and made the whole experience so much less stressful than it could have been. Thank you.
Visited April 2024
Review titled College Road Surgery
Replied on 17 May 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery).
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Review titled Great Practice
Rated 5 stars out of 5
by Gillian bryan - Posted on 11 March 2024
First appointment with Dr what a nice change to feel a Dr has really listened to you and explained the next steps regarding health. No pushing you out the door. So pleased I transferred practices. lovely helpful Receptionists with a smile. What an excellent practice .
Visited March 2024
Review titled College Road Surgery
Replied on 12 March 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery).
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Review titled Not informed
Rated 1 star out of 5
by Anonymous - Posted on 05 March 2024
I have been having neurological issues for over 2 years aswell as stomach issues. I was diagnosed with cd a little over a year and a half ago so have to completely avoid gluten. I've been trying to get my neurological issues to get addressed for years but met with such resistance. told by gp it's anxiety for years even though gluten ataxia and gluten neuropathy are linked to cd. My question is how much research does this surgery put into getting information? Because it seems outdated. Being gf hasn't repaired the nerve damage and impacts my everyday life. I was told for probably the 8th time that the neurological issues are down to anxiety. Either they think I'm lying or do really believe it's anxiety. Late last year I asked to be referred to a neurologist but I come to find out that the referral is for ent which doesn't make any sense whatsoever. I believe that I have gluten ataxia and neuropathy but I've been put in for a ent? It's frustrating using this surgery because they misinformed and just don't do things right.
Visited March 2024
Review titled College Road Surgery
Replied on 05 March 2024
Dear Valued Patient, On behalf of College Road Surgery, I would like to say how very sorry we are to hear of your recent experience and dissatisfaction with the practice. Many thanks for taking the time to post your comments as we do take all complaints, feedback and comments very seriously. As we currently do not have enough information to identify you through the website, we cannot contact you directly, but if you would like to discuss this in person I would be most happy to meet with you. Yours sincerely, Roy Sellarajah, Practice Manager (On behalf of College Road Surgery).
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Review titled Great Practice
Rated 5 stars out of 5
by Julie Horton - Posted on 29 May 2024
I recently visited the surgery worried as I found a lump in my neck. The Dr immediately referred me to the hospital for further tests and since surgery to remove the lump. Due to my Dr's care and due diligence the outcome has been positive
Visited February 2024
Review titled College Road Surgery
Replied on 30 May 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery).
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Review titled Reliable
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
I phoned for appointment at 13oclock and after 10mn wait I was able to book a phone appointment. When doctor phoned he then asked me to come in for face to face this afternoon. Doctor was very helpful.
Visited February 2024
Review titled College Road Surgery
Replied on 28 February 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery).
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Review titled Wonderful Doctors
Rated 5 stars out of 5
by Vivian Skidmore - Posted on 14 December 2023
I'm 88yr lady nearing end of life. I was visited at home by a Dr from College Rd surgery. A kind caring understanding doctor. Thank you for looking after me.
Visited December 2023
Review titled College Road Surgery
Replied on 15 December 2023
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery).
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Review titled Excellent care for my mum
Rated 5 stars out of 5
by Jane Mason - Posted on 20 November 2023
My mum is 93 and College Road Surgery and all staff offer the best care and advice. They know her personally and her regular GP shows exemplary reassuring care and support with home visits which in turn reassure her family This care is consistent and is always excellent on every call and reply .Thank you all at College Road
Visited November 2023
Review titled College Road Surgery
Replied on 21 November 2023
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery).