College Road Surgery
452 College Road, Birmingham, B44 0HLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled OK practice
Rated 4 stars out of 5
by Mr Andrew Chalmers - Posted on 11 April 2025
It's slowly improving , but had terrible treatment throughout the NHS not the practice . My opinion of the practice could do with longer opening hours to cater for those who are working , not everyone gets paid having time off work . The doctor I spoke to today was helpful and eased my anxiety , also prescribing medication .
Visited April 2025
Review titled College Road Surgery
Replied on 11 April 2025
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. We do have appointments available late evenings and weekends at the Oaks Medical centre as part of our extended access policy for our patients but I shall also feedback your opinion around our opening times. We appreciate your comments, appreciation and opinion(s). Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled Good attention to detail
Rated 5 stars out of 5
by Francis Onyiuke - Posted on 17 April 2025
I left the consultation room feeling very satisfied with how he dug into the complaint I came with. He carried out detailed examination and took his time to explain the cause and effect of the ailment. I will be grateful if I cross paths with him again at College road surgery. I will recommend him any day any time.
Visited April 2025
Review titled College Road Surgery
Replied on 22 April 2025
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. We do have appointments available late evenings and weekends at the Oaks Medical centre as part of our extended access policy for our patients but I shall also feedback your opinion around our opening times. We appreciate your comments, appreciation and opinion(s). Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled Impossible to get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2025
I went to A&E the yesterday and was told to follow up immediately with GP. I tried to get an appointment but their phone wouldn’t answer. Went inside and was told they only do appointments by phone. The phone that wasn’t accepting calls. It seems they operate on a dice roll without care for patients health.
Visited April 2025
Review titled College Road Surgery
Replied on 22 April 2025
Dear Valued Patient, On behalf of College Road Surgery, I would like to say how very sorry we are to hear of your recent experience and dissatisfaction with the practice. Many thanks for taking the time to post your comments as we do take all complaints, feedback and comments very seriously. As we currently do not have enough information to identify you through the website, we cannot contact you directly, but if you would like to discuss this in person I would be most happy to meet with you. Yours sincerely, Roy Sellarajah Practice Manager (On behalf of College Road Surgery).
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Review titled Unprofessional Attitude
Rated 1 star out of 5
by Anonymous - Posted on 25 April 2025
Very unprofessional attitude from the doctor? Had appointment yesterday 24th of April 2025 , doctor wasn't polite. he didn't greet us and when we try to say hello to him No reply from him.
Visited April 2025
Review titled College Road Surgery
Replied on 25 April 2025
Dear Valued Patient, On behalf of College Road Surgery, I would like to say how very sorry we are to hear of your recent experience and dissatisfaction with the practice. Many thanks for taking the time to post your comments as we do take all complaints, feedback and comments very seriously. As we currently do not have enough information to identify you through the website, we cannot contact you directly, but if you would like to discuss this in person I would be most happy to meet with you. Yours sincerely, Roy Sellarajah Practice Manager (On behalf of College Road Surgery).
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Review titled Amazing Dr
Rated 5 stars out of 5
by Miss cv Davies - Posted on 11 April 2025
Came to see this Dr today because the hospital sent over a letter to start some meds for pain. This Dr decided given my age and other meds I am on that the dose should be done alot slower than the hospital suggested ! I agree given the meds are for epilepsy and to reduce pain but I'm not epileptic! Overall the Dr knew what they was doing , understood what I needed and explained everything to me. Very good Dr !
Visited April 2025
Review titled College Road Surgery
Replied on 11 April 2025
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled Urgent prescription
Rated 5 stars out of 5
by Joanne Smith - Posted on 28 March 2025
I called in today because of a sudden onset of gout , the reception staff advised me that I could call for a telephone appointment, when i spoke to the call handler, I explained that I was already in reception, she kindly spoke with a doctor who was fortunately able to see me in about 15 minutes, I was extremely grateful, as i really couldn’t face the whole weekend in agony
Visited March 2025
Review titled College Road Surgery
Replied on 28 March 2025
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled Easy to use ststem
Rated 5 stars out of 5
by Paul - Posted on 10 March 2025
Went on line. Few questions and received a text advising Doctor would call me. Doctor called and after a brief discussion they invited me to surgery for examination. Could not of gone any smoother.
Visited March 2025
Review titled College Road Surgery
Replied on 13 March 2025
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled College Road Surgery
Rated 5 stars out of 5
by Sandra Smith - Posted on 10 February 2025
My appointment was a relief, he is a great doctor, he explained things throughly, ensure you are comfortable and understand. 9/10. I was very satisfied.
Visited February 2025
Review titled College Road Surgery
Replied on 10 February 2025
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the smoking cessation adviser, GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled Smoking clinic
Rated 5 stars out of 5
by Lydia Wildman - Posted on 06 February 2025
Attend Smoking clinic after smoking 20 fags a day for about 30 years. I planned my date to stop and prepared myself mentally then attend smoking clinic, Smoking adviser was excellent she gave me verbal encouragement and offer patches and Nicorette inhalator I did try patches about 15 years ago but it made me sick so went for the inhalator. Adviser recommended to reduce my smoking and to use the inhalator instead, however I felt I could do this and decided to stop smoking Christmas day. I couldn't wait to attend another clinic appt to test my carbon levels and let adviser know I had stop completely I was so happy that it reduced from 14 to 2 in 4 weeks. I have now been stopped for 6 week my only regret is that I didn't attend clinic sooner but have to say again it was the support and encouragement I received made this experience successful I am determined never to smoke again. Thank you
Visited January 2025
Review titled College Road Surgery
Replied on 07 February 2025
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the smoking cessation adviser, GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2024
Although it takes a while to get through on the phone lines, there are generally appointments available. Bit annoying that an appointment time can't be given before GP call back as this makes things difficult with everyday commitments when a face to face appointment is needed. Overall, GPS are professional and give you time to talk.
Visited November 2024
Review titled College Road Surgery
Replied on 13 November 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)