Churchill Medical Centre
1 Churchill Terrace, Chingford, London, Greater London, E4 8DGContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Churchill Medical Centre.
Reviews
-
Review titled Very disappointing
Rated 1 star out of 5
by Anonymous - Posted on 29 April 2025
Everytime we come here, we have to wait at least 20 mins to be seen. Today, we waited over an hour after our appointment time. The service is just appauling.
Visited April 2025
Review titled Churchill Medical Centre
Replied on 30 April 2025
Dear Patient, Thank you for your feedback. We’re sorry to hear abour your experience and would like to understand the issues in more detail so we can address them properly. Please contact the surgery on 0208 430 7020 and ask to speak with me. I’d be happy to discuss your concerns and work towards a resolution. Kind Regards Samiya Vahora Assistant Practice Manager
-
Review titled Failed patient service
Rated 1 star out of 5
by Barry. W - Posted on 28 April 2025
I completed an online patient consultation form which was very in-depth and I spent 30 minutes detailing every aspect of my issues and past treatments and also my specific expectations regarding the treatment I wished to receive from a GP. I received a text message to attend Chingway medical centre which I did this morning only to be seen by a physiotherapist and not a GP, the physio is unable to prescribe any pain relief or anti-inflammatory treatments which is what I expressly requested on my form. I was told to go back to reception to make an appointment to see a GP, the receptionist told me to scan a code on the wall and to complete the online form, the same form I'd spent 30 minutes filling in originally. I did this once again only to press the 'submit' button and be told ' something went wrong'. Finally the receptionist inputted my symptoms and details into her computer and I was told to go home and someone will call me back. I've taken a day off work to attend an appointment with a very severe issue and have done my very best to spend time furnishing the practice with very comprehensive and detailed answers to all the questions only to be now sat back at home with zero treatment plan, zero pain relief, zero interaction with a GP, zero indication of when I'll be contacted and zeo earnings for the day. I feel I have given your practice a very high standard of communication and fulfilled my part in both that and attending the appointment promptly and with all the relevant information whereas you have not been able to complete the most basic requirement of mine which was to see a GP.
Visited April 2025
Review titled Churchill Medical Centre
Replied on 30 April 2025
Dear Barry, Thank you for your feedback. We’re sorry to hear abour your experience and would like to understand the issues in more detail so we can address them properly. Please contact the surgery on 0208 430 7020 and ask to speak with me. I’d be happy to discuss your concerns and work towards a resolution. Kind Regards Samiya Vahora Assistant Practice Manager
-
Review titled Very good
Rated 5 stars out of 5
by Steven Brims - Posted on 20 March 2025
Great service from receptionist doctor first response and nurse who carried out health check Delivered antibiotics at 23000that night
Visited March 2025
Review titled Churchill Medical Centre
Replied on 20 March 2025
Dear Steven, Thank you for your 5 star review, we pride ourselves to be the best and your feedback is really appreciated. We are constantly trying to improve our services so we can cater to all our patient’s needs. Regards, Samiya Vahora Churchill Medical Centre
-
Review titled An excellent Medical Centre
Rated 5 stars out of 5
by Paul Cleary - Posted on 23 April 2025
I have been using Churchill Medical since moving to Chingford 12 years ago. They have an excellent number of GPs with many specialisms with a good selection of both Male and Female GPs and Nurses. I had a recent appointment for long term condition management by the practice and the oversight is excellent from booth a medical and nursing perspective. Given it is a very busy practice in East London there can be delays on getting routine appointment but when an urgent appointment is needed, I have always secured a cosultation the same day.
Visited February 2025
Review titled Churchill Medical Centre
Replied on 23 April 2025
Dear Paul, Thank you for your 5 star review, we pride ourselves to be the best and your feedback is really appreciated. We are constantly trying to improve our services so we can cater to all our patient’s needs. Regards, Samiya Vahora Churchill Medical Centre
-
Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2025
I was treated promptly I was listened to and all staff are lovely. I visit the drs when I'm not feeling great and every time they seem to be able to book me in somewhere. I always praise the staff as they are second to none. Keep up the great service you provide Without you and local what would we have?
Visited February 2025
Review titled Churchill Medical Centre
Replied on 20 March 2025
Dear Patient, Thank you for your 5 star review, we pride ourselves to be the best and your feedback is really appreciated. We are constantly trying to improve our services so we can cater to all our patient’s needs. Regards, Samiya Vahora Churchill Medical Centre
-
Review titled Great practice
Rated 5 stars out of 5
by simon specht - Posted on 07 December 2024
I have received great support, advice and medical expertise this year from my surgery. I would like to place on record my appreciation for both the medical and administrative staff
Visited December 2024
Review titled Churchill Medical Centre
Replied on 09 December 2024
Dear Simon, Thank you for your 5 star review, we pride ourselves to be the best and your feedback is really appreciated. We are constantly trying to improve our services so we can cater to all our patient’s needs. Regards, Samiya Vahora Churchill Medical Centre
-
Review titled Great practice great staff
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2024
I have nothing bad to say at all ive had a very good experience each time I have had to go to the GP both at churchill Medical centre and at Ching way Medical centre. Keep up the great work 👍
Visited October 2024
Review titled Churchill Medical Centre
Replied on 16 October 2024
Dear Patient, Thank you for your 5 star review, we pride ourselves to be the best and your feedback is really appreciated. We are constantly trying to improve our services so we can cater to all our patient’s needs. Regards, Samiya Vahora Churchill Medical Centre
-
Review titled Care Excellence Practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2024
The doctor I saw was friendly and professional. Felt comfortable and at ease; was also receptive to any questions I had asked. No white coat syndrome…. Would also like to add friendly and helpful reception staff.
Visited October 2024
Review titled Churchill Medical Centre
Replied on 09 October 2024
Dear Patient, Thank you for your 5 star review, we pride ourselves to be the best and your feedback is really appreciated. We are constantly trying to improve our services so we can cater to all our patient’s needs. Regards, Samiya Vahora Churchill Medical Centre
-
Review titled Efficient prescription team
Rated 5 stars out of 5
by Jo skehan - Posted on 31 July 2024
I am a parent and been very worried about my son’s ear. We saw a specialist who recommended some drops but this occurred just before leaving for holiday. The prescription clerk was lovely and took time to listen to our concerns. She went out of her way to facilitate an emergency prescription to a Welsh pharmacy which was challenging for her as it’s a different system. She followed up with us to check how it had gone, liaised with her pharmacy team and took the time to organise a follow up appointment for us. She was efficient, proactive and ensured the best outcome for my son. Thank you very much and also to the rest of the team including pharmacy, GP and reception who are also working behind the scenes to allow this to happen.
Visited July 2024
Review titled Churchill Medical Centre
Replied on 31 July 2024
Dear Jo, Thank you for taking the time to leave your feedback. We are constantly striving to improve our patient experience, I am please to hear you are happy with our service. Your feedback will be passed over to our prescription clerk team. Kind Regards Samiya Vahora Assistant Practice Manager
-
Review titled Diabetic Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 20 June 2024
The practice diabetic nurse is a most wonderful and caring laxy. I'm so pleased she is the one caring for me. She fully supports and encourages me to focus on my healthly options.
Visited June 2024
Review titled Churchill Medical Centre
Replied on 20 June 2024
Dear Patient, Thank you for taking the time to leave your feedback. We are constantly striving to improve our patient experience, I am please to hear you are happy with our service. Your feedback will be passed over to our nurses. Kind Regards Samiya Vahora Assistant Practice Manager