Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent monitoring checkup
Rated 5 stars out of 5
by S Walker - Posted on 28 May 2025
As usual, I had an effective, efficient and friendly experience. Well done. Again. The practice contacted me and gave me an appointment quickly. No waiting - seen on time.
Visited May 2025
Review titled Chatfield Health Care
Replied on 29 May 2025
Dear S Walker thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Always on time
Rated 5 stars out of 5
by Anonymous - Posted on 28 May 2025
It is so good to be seen to be seen without a tediously long wait. This time I was seen a few minutes early. The practice nurse was excellent and effective. We were able to discuss what was needed and I left feeling very confident
Visited May 2025
Review titled Chatfield Health Care
Replied on 29 May 2025
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work ate the practice. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Fantastic practice
Rated 5 stars out of 5
by R Williams - Posted on 10 May 2025
So lucky to have this practice. The check-in process is simple, just touch the screen to arrive. The nurse was wonderful, calm, patient and reassuring, very friendly. The practice is always clean and tidy, very easy to secure an appointment on the app too. Extremely grateful, and all part of the NHS too.
Visited May 2025
Review titled Chatfield Health Care
Replied on 13 May 2025
Dear R Williams thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. We have done a considerable amount of work to try and improve our booking service. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Very helpful
Rated 5 stars out of 5
by Emily - Posted on 28 May 2025
The surgery called me because there was a problem with my repeat prescriptions (I have just transferred from another practice.) An appointment was arranged to discuss - on the phone which was very convenient. I was able to explain the issue and it was immediately resolved. Today the surgery called me to follow up and make sure the issue had been cleared up. I just think this is excellent service - and to be honest not what I am used to when trying to get issues resolved! Many thanks!
Visited May 2025
Review titled Chatfield Health Care
Replied on 29 May 2025
Dear Emily thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Doctors care
Rated 5 stars out of 5
by Evelin - Posted on 29 May 2025
I was recently seen by a doctor and I cannot reccomend him enough. The care, passion and knowledge provided by this doctor made a huge difference. Thank you
Visited May 2025
Review titled Chatfield Health Care
Replied on 29 May 2025
Dear Evelin thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work ate the practice. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Very helpful consultation
Rated 5 stars out of 5
by Simon Humphries - Posted on 31 May 2025
Sufficient time was given to answer my questions, with clear and helpful answers. All very well handled
Visited May 2025
Chatfield Health Care has not yet replied.
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Review titled Patient-Oriented Practice
Rated 5 stars out of 5
by Kishan Khimji - Posted on 21 May 2025
Each time I have visited my GP Surgery their services from reception staff to GP has been to high standards. Very caring, understanding and professional. The surgery itself is clean and informative. My last visit was on 19th May with GP. Very grateful for the time given in listening and advice. His caring attitude made me feel really good, less apprehensive. My experience over the years for this surgery is GP give their best and I walk away satisfied.
Visited May 2025
Review titled Chatfield Health Care
Replied on 29 May 2025
Dear Kishan Khimji thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Consistently Good
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2025
The Doctor l saw was kind, listened to me went through my concerns. Explained things clearly and devised a time scale regarding one of my concerns, and to make a further appointment. I left pressured and pleased. I have found the care at chatfields to be very good.
Visited May 2025
Review titled Chatfield Health Care
Replied on 29 May 2025
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Helpful and empathetic receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 26 May 2025
I had to cancel an appointment with the physiotherapist, as the car company due to take me to the surgery messed up my booking and did not have a car available. I was extremely upset, both as I had been waiting nearly a month for the appointment and because I felt a slot with a very busy physiotherapist had been wasted. The receptionist was extremely kind, telling me not to worry, as this was not my fault and I could not have known this would happen. She immediately offered me another appointment and although I have to wait for nearly another month, I am extremely grateful for the excellent service and the new appointment. Thank you.
Visited May 2025
Review titled Chatfield Health Care
Replied on 29 May 2025
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the Reception team. Renata Johnstone Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 20 May 2025
Yet again I needed some treatment from one of the nurses I could not have seen dealt with any better. My nurse was very positive and really cheered me up. I was given further appointments, as well as very clear advice about at to do and what you do between appointments . Great also to be on time!
Visited May 2025
Review titled Chatfield Health Care
Replied on 29 May 2025
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the nursing team. Renata Johnstone Practice Manager