Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Lily Amar - Posted on 26 January 2025
I have been with Chatfield for two years, and what a difference it has made. They treat you with great care and concern, and fully investigate what ails you. I suffer from Osteoarthritis and it is the first time a physio has done a proper and full exam8nation of me, recommending to see the condition of my hip, which has not been done before. I am really happy to have joined them, stating they from reception, are caring and professional.
Visited January 2025
Review titled Chatfield Health Care
Replied on 07 February 2025
Dear Lily Amar thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your comments with the Physio and the rest of the team. Renata Johnstone Practice Manager
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Review titled Good service
Rated 5 stars out of 5
by Dong Hu - Posted on 18 January 2025
17 January 2025 I went to Chatfield clinic ask appointment of doctor for blood test, and at the counter the male staff at once sorted out this, that means I need not make appointment of doctor for this. That makes the service very effective and does not waste time for both doctor and patient. That’s really helpful and good.
Visited January 2025
Review titled Chatfield Health Care
Replied on 07 February 2025
Dear Dong Hu thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your comments with the paramedic who you spoke to as well as the rest of the team. Renata Johnstone Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2025
I could not ask for more. Was seen promptly by a kind and thoughtful doctor, really listened and assessed thoroughly. Reception staff pleasant, helpful and patient.
Visited January 2025
Review titled Chatfield Health Care
Replied on 07 February 2025
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2025
All staff and doctors treated me with care and respect when I explained my health Issues and worries
Visited January 2025
Review titled Chatfield Health Care
Replied on 03 April 2025
Dear Patient Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Physio
Rated 3 stars out of 5
by John Brennan - Posted on 29 January 2025
Short, simple examination. No technology involved, no following-up. Some simple exercises suggested.
Visited January 2025
Review titled Chatfield Health Care
Replied on 07 February 2025
Dear John Brennan thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your comments with the physio. Renata Johnstone Practice Manager
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Review titled Poor and rude service
Rated 1 star out of 5
by Anonymous - Posted on 17 January 2025
Apparently no is available for 3 weeks to give me a quick call to discuss abnormal blood results. Very rude on the phone, do not recommend this practice.
Visited January 2025
Review titled Chatfield Health Care
Replied on 17 January 2025
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us. I will share your comments with the team. I am very sorry that you were not offered a more timely appointment. In order for me to fully understand the issues I would be very grateful if you could contact me to enable a full investigation which would include knowing who you spoke to and listening to the recording. We will then be bale to take appropriate action and training if necessary Renata Johnstone Practice Manager Renata.Johnstone@nhs.net.
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Review titled Happy with practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 January 2025
My concerns were listened to sympathetically, and action taken pretty quickly. In this instance I was quite pleased.
Visited January 2025
Review titled Chatfield Health Care
Replied on 10 January 2025
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient Care is very important to all of us who work at the practice. I will share your review with the team. Renata Johnstone Practice Manager.
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Review titled Such an accommodating practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2025
Such friendly and helpful staff! Was seen within a couple hours of calling and given helpful advice from the GP who listened to me and made me feel like I wasn’t crazy.
Visited January 2025
Review titled Chatfield Health Care
Replied on 07 February 2025
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Good service
Rated 4 stars out of 5
by Tim Kirkman - Posted on 09 January 2025
Good service. Dr a hope was quick useful and sensitive to my issues and resolved the problem quickly including a sensible follow up.
Visited January 2025
Review titled Chatfield Health Care
Replied on 10 January 2025
Dear Tim thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with Dr A Hope and the team. Renata Johnstone Practice Manager
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Review titled Great Doctor
Rated 5 stars out of 5
by ELDORNA - Posted on 10 January 2025
The doctor I saw was very friendly, polite and professional. She made me feel at ease and was very understanding and supportive regarding my condition and concerns.
Visited January 2025
Review titled Chatfield Health Care
Replied on 10 January 2025
Dear Eldorna thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager