Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice!
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2024
My HCA was excellent - thorough, explained everything, wasn’t judgemental. Very good at taking blood sample. Personable too. Appointment right on time.
Visited May 2024
Chatfield Health Care has not yet replied.
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Review titled Great Staff and friendly atmosphere
Rated 5 stars out of 5
by MS C BURTON - Posted on 09 May 2024
Clean waiting area, easy login point without going to the front desk, ample seating available at 10am. Friendly service
Visited May 2024
Review titled Chatfield Health Care
Replied on 14 May 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager
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Review titled Prompt and sympathetic
Rated 5 stars out of 5
by Liz - Posted on 10 May 2024
Had a blood pressure check, then requested a blood test due to my symptoms and concerns. Practice nurse then booked me a telephone consultation with a doctor for that afternoon where I had a prompt referral for further investigation.
Visited May 2024
Review titled Chatfield Health Care
Replied on 14 May 2024
Dear Liz thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patients care is very important to all of us who work at the practice. I will share your comments with the clinical team. Renata Johnstone Practice Manager
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Review titled Great experience
Rated 5 stars out of 5
by Katie - Posted on 10 May 2024
I recently moved to the area and registered with Chatfield as my new GP. The switch process was super quick, I was registered within 2 days. Had my first appointment and the doctor was fantastic. Really put me at ease and was super thorough. Didn’t feel as if I was being rushed out as I have felt in other practices. The wait time was very short, feel like it’s well managed in there. Great experience overall and feel like I’m in good hands
Visited May 2024
Review titled Chatfield Health Care
Replied on 14 May 2024
Dear Katie thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patients care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled This practice highly recommended
Rated 5 stars out of 5
by Marie Murphy - Posted on 23 May 2024
On my recent visit to Chatfield, my concerns and anxieties were dealt with thoroughly and in a very sympathetic manner.. Doctor and trainee staff gave me ample time to describe my issues so as to ensure I was referred appropriately. I was highly impressed with the service I received.
Visited May 2024
Review titled Chatfield Health Care
Replied on 24 May 2024
Dear Marie thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. We are a training practice so it important for us to have feedback from patients as well as the trainees we teach and support. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Very helpful
Rated 5 stars out of 5
by Khalil Itani - Posted on 23 May 2024
Was worried about the constant pain in my back I experience overnight while sleeping so I picked up the phone in the morning with little waiting and got help straightaway to get an appointment same day. I went GP saw me and did a blood test the next day. Great efficiency and support and hopefully the Clinic stays the same with such good team and continue to offer best services of prompt appointments and also follow ups expected from GPs Thank you Chatfield Health
Visited May 2024
Review titled Chatfield Health Care
Replied on 24 May 2024
Dear Khalil thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your feedback with the whole team. Renata Johnstone Practice Manager.
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Review titled There are no words
Rated 1 star out of 5
by Anonymous - Posted on 08 May 2024
I have had to wait over 5 weeks for an appointment. Need bloods let me know in advance despite letter confirming this. Cannot move forward till bloods done tried to sr d be to walk-in clinic despite the fact I am on crutches. Didn’t listen to me.. didn’t appear to care. General poor service.
Visited May 2024
Review titled Chatfield Health Care
Replied on 08 May 2024
Dear Patient Thank you for your comments. We value feedback from patients as this helps us improve patient care and services. In order for me to investigate the issues you have raised I would be grateful if you could email with details and who you spoke to. Renata Johnstone Practice Manager Renata.Johnstone@nhs.net
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Review titled Concerned staff
Rated 5 stars out of 5
by Martin - Posted on 21 May 2024
The staff are following up on my various tests promptly and efficiently with kindness and determination which gives me confidence in there work on my behalf.
Visited May 2024
Review titled Chatfield Health Care
Replied on 24 May 2024
Dear Martin thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your feedback with the team. Renata Johnstone Practice Manager.
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Review titled Excellent care
Rated 5 stars out of 5
by Kay W - Posted on 23 May 2024
I had a problem with a bad wound on my left leg and on 14 May one of the practice nurses took great care to dress it carefully to ensure it healed. I am grateful for the care given by the practice.
Visited May 2024
Review titled Chatfield Health Care
Replied on 24 May 2024
Dear Kay thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your feedback with the Nursing team. Renata Johnstone Practice Manager.
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Review titled Good practice
Rated 5 stars out of 5
by Loredana - Posted on 25 April 2024
I was pleased that I was listened to and understood.Also the attitude of the GP was professional and welcoming.
Visited April 2024
Review titled Chatfield Health Care
Replied on 26 April 2024
Dear Loredana thank you for your comments. We value feedback from our patients as we use them to help improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.