Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Phone call
Rated 4 stars out of 5
by Anonymous - Posted on 04 March 2025
I was called by one of doctors from the practise. She was helpful and listen to my complains. She will send me to a pain control organisation.
Visited March 2025
Review titled Chatfield Health Care
Replied on 03 April 2025
Dear Patient Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Helpful and friendly service
Rated 4 stars out of 5
by Rupert Bowen - Posted on 28 March 2025
I was seen by doctor whom I hadn’t seen before. She was friendly and knowledgeable and answered all my questions. Nothing further to add.
Visited March 2025
Review titled Chatfield Health Care
Replied on 03 April 2025
Dear Rupert Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Good practice- but not a good reception
Rated 4 stars out of 5
by Anonymous - Posted on 25 March 2025
I received great care from the doctors. However the receptionist is consistently rude and short tempered (this was not the first time) It makes going into the clinic uncomfortable and daunting
Visited March 2025
Review titled Chatfield Health Care
Replied on 03 April 2025
Dear Patient Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. If you would like to discuss further the issues of "rude receptionist" please contact me so I can investigate further and see if further training is required. Renata Johnstone Practice Manager.Renata.Johnstone@nhs.net
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Review titled Excellent service
Rated 5 stars out of 5
by Professor Peter Toyne - Posted on 03 April 2025
The care I had from this practice was outstanding. My appointment was on time, and I could not have been better cared for. I was made to feel welcome and everything was conducted in a really professional way, with great care and attention to what I said. There was also time in the 10 minute appointment for a quick bit of repartee and general chat which made me feel relaxed and comfortable. Perfect!
Visited March 2025
Review titled Chatfield Health Care
Replied on 03 April 2025
Dear Professor Toyne Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great blood test
Rated 5 stars out of 5
by Victoria - Posted on 07 March 2025
I had a blood test on Thursday 6th March. Nurse was great - I have a bit of a phobia and she was brilliant
Visited March 2025
Review titled Chatfield Health Care
Replied on 03 April 2025
Dear Victoria Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the Nursing Team. Renata Johnstone Practice Manager.
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Review titled Helpful telephone conversation with GP
Rated 4 stars out of 5
by Lynne Jackson - Posted on 20 March 2025
Having had stomach and bowel problems for many months with consultations/assessments in hospitals, the conversation 18th March with GP gave me more information on previous assessments results etc than I have had so far. Was truly listening to me.
Visited March 2025
Review titled Chatfield Health Care
Replied on 03 April 2025
Dear Lynne Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Refuses to carry out basic blood tests
Rated 1 star out of 5
by Anonymous - Posted on 28 March 2025
I have spent a month being bounced around between the website, various nurses, the reception, and finally a GP trying to have a basic blood test carried out for hormone levels. After all of this I was finally told that the GP is not qualified to carry out such checks for HRT, despite this being an absurdly simple process. Would recommend finding a GP that actually attempts to maintain up-to-date medical expertise
Visited March 2025
Review titled Chatfield Health Care
Replied on 03 April 2025
Dear Patient Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I am very sorry that you appear to have experienced problems. Please contact me so that I can understand and investigate the issues that you have raised. I will share your comments with the team. Renata Johnstone Practice Manager. Renata.Johnstone@nhs.net
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Review titled Review
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2025
Doctor phoned to do a review of medication which saved a visit to the surgery. It was very helpful and saved time
Visited March 2025
Review titled Chatfield Health Care
Replied on 03 April 2025
Dear Patient Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. Some patients like telephone consultations as you say it saves time especially for patients who have busy lives. I will share your review with the team. Renata Johnstone Practice Manager.
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Review titled Good care
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2025
Very thorough discussion -a respectful, kind and considerate consultation. The doctor referred me to Charing Cross Hospital dermatology
Visited February 2025
Review titled Chatfield Health Care
Replied on 17 February 2025
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Sensible doctor
Rated 4 stars out of 5
by Tim Kirkman - Posted on 06 February 2025
Simple. To the point and clearly wanted to ensure a simple procedure for the patient. Wish the app for booking appointments was easier to use !
Visited February 2025
Review titled Chatfield Health Care
Replied on 07 February 2025
Dear Tim Kirkman thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to us. I will share your comments with the team. Please note we are constantly looking at ways of making it easier for patients to book appointments. Renata Johnstone Practice Manager