Cedar Brook Practice
11 Kingshill Close, Hayes, Middlesex, UB4 8DDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice and personel
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2025
My latest experience at this practice has been positive. I had a blood pressure check with the nurse who was very motivating and caring. Its always nice getting medical advice and care from her. I always ask for my appointments to be with her as i know ahe will take good care of me.
Visited March 2025
Cedar Brook Practice has not yet replied.
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Review titled Fantastic Practise
Rated 5 stars out of 5
by Kevin Hartnett - Posted on 20 March 2025
When i moved to this area i was dreading finding a good new Doctor's Surgery but I was recommended to Cedarbrook Practice by a friend who lives nearby. I want too especially thank DR Rm6 & Dr Rm13 The reception Staff and Especially Nurse Rm19 who has gone above and beyond for me.
Visited March 2025
Cedar Brook Practice has not yet replied.
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Review titled Wonderful treatment
Rated 5 stars out of 5
by Rory Gleeson - Posted on 20 March 2025
I had a large limpona on my back which burst causing a large hole. The Nurse who has treated me a number of times over the years was amazing, she changed the dressing every four days, booked my next appointment and gave great advice etc. The treatment I received was first class.
Visited February 2025
Cedar Brook Practice has not yet replied.
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Review titled Fantastic Customer service
Rated 5 stars out of 5
by Mittu - Posted on 11 February 2025
I had a wonderful experience with one of the receptionists at Cedar Brook today, who was incredibly understanding, patient, and professional, making a potentially stressful situation much easier. Her kind and helpful attitude was truly remarkable, and I greatly appreciate the excellent customer service I received. It is reassuring to know that such compassionate staff are available to assist patients with warm, caring support. Thank you for your outstanding support, Cedar Brook receptionists.
Visited February 2025
Cedar Brook Practice has not yet replied.
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Review titled Great practice and staff
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2024
Very friendly and professional staff. I would highly recommend this practice. Very efficient. I was the nurse last seen on 7th Nov 2024, total respect for them.
Visited November 2024
Cedar Brook Practice has not yet replied.
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Review titled Always friendly and great with kids!
Rated 5 stars out of 5
by Nayma Boksh - Posted on 08 November 2024
My children were very nervous about having their injections but Nurse A was very reassuring and her calm and funny demeanor put everyone at ease. She never makes you feel rushed and has always got time for any questions or concerns you may have. Thanks to her, what could have been a traumatic experience for these young patients turned into a positive one. Truly a remarkable nurse!
Visited November 2024
Cedar Brook Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Imran - Posted on 08 November 2024
Amanda has been our nurse at the GP practise for years, and she has always been very professional and extremely friendly. Me and my family had our injections together, and Amanda made the whole experience so much better for us. My kids were anxious but Amanda's friendly tone and manner really helped my kids feel calm and relaxed. Amanda is always a very friendly person who takes time to listen to her patients and give advice. She is such an important figure to the team at Cedar Brooks Practice. Thank you very much Amanda.
Visited November 2024
Cedar Brook Practice has not yet replied.
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Review titled Disappointing service
Rated 1 star out of 5
by Sheetal - Posted on 16 September 2024
I’m just so upset. Been trying to get an appointment for my son since this morning and by 8.05am capacity was reached. I tried to go on throughout the day to then resort to just calling in. I was the 14th person in the queue finally got through to be told by mona in an extremely rude tone that appointments are closed. Clearly mona sounded over worked and was not in any strength to help me other than me calling tomorrow again. I asked mona if I experience the same issue again what should I do… and she asked for us to come to the surgery. Seriously is this even acceptable? Not a single person at reception of cedar brook are happy when in actual fact they should be providing a service and not behave like robots. I’m so upset and would not recommended for anyone to join this surgery.
Visited September 2024
Cedar Brook Practice has not yet replied.
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Review titled Avoid
Rated 1 star out of 5
by Anonymous - Posted on 15 July 2024
Very rude staff, difficult to get an appointment and just horrible attitude from doctors and receptionists. Discriminating behaviour towards ethnic minorities who's first language isn't English.
Visited July 2024
Cedar Brook Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by STEVEN BASTIEN - Posted on 26 March 2024
My experience was on point I was able to see a doctor regarding the pain down my left leg and right arm not forgetting my back. And the necessary steps are being taken for me to have further investigations.
Visited March 2024
Cedar Brook Practice has not yet replied.