Carlisle Central Practice
Warwick Road Surgery, 65 Warwick Road, Carlisle, CA1 1EBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Question answered
Rated 4 stars out of 5
by Anonymous - Posted on 19 June 2023
I revisited the surgery after tests had no results and the gp was very good instead of brushing me off he is referring me to a specialist
Visited June 2023
Review titled Carlisle Central Practice
Replied on 20 June 2023
Dear patient Thank you very much for taking the time to leave this review, we are pleased you are happy with our GP. Kind regards Danielle Dixon Locality Practice Manager
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Review titled Question answered
Rated 4 stars out of 5
by Anonymous - Posted on 19 June 2023
I revisited the surgery after tests had no results and the gp was very good instead of brushing me off he is referring me to a specialist
Visited June 2023
Review titled Carlisle Central Practice
Replied on 20 June 2023
Dear patient Thank you very much for taking the time to leave this review, we are pleased you are happy with our GP. Kind regards Danielle Dixon Locality Practice Manager
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Review titled Friendly staff
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2023
Polite staff. Friendly environment was seen close to my appointment time with little waiting time after arrival
Visited June 2023
Review titled Carlisle Central Practice
Replied on 09 June 2023
Hi Thank you so much for taking the time to leave us a positive review. I will be sure to pass on your kind words to the rest of the practice team. Kind Regards Rebecca Assistant Practice Manager
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Review titled Friendly staff
Rated 5 stars out of 5
by Steph - Posted on 21 June 2023
Really calm visit today, seen on time and was a lovely practitioner. Staff answer phone calls and get seen quickly.
Visited June 2023
Review titled Carlisle Central Practice
Replied on 27 June 2023
Hi Steph Thank you so much for leaving this positive review. I will pass on your kind words to the rest of the practice team. Kind Regards Rebecca Assistant Practice Manager
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Review titled No record of last 3 appointments.
Rated 2 stars out of 5
by Neil Walket - Posted on 17 June 2024
Last 2 appointments at Warwick Road and today's appointment at Fusehill were not found on system. Leading to having to rebook one, and having to wait to be squeezed in on other 2 occasions. This needs sorting out. Not a problem with staff, they've been great. It's the system that's broken.
Visited June 2023
Review titled Carlisle Central Practice
Replied on 17 June 2024
Hi Neil Thank you very much for your feedback. I am sorry there were errors with your appointments, however I am pleased the staff were able to accommodate you on the day. We apologise for any inconvenience caused by this and we will endeavour to ensure this does not happen in the future. Kind regards Danielle Dixon Locality Practice Manager
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Review titled Straight Forward and Reassured
Rated 4 stars out of 5
by Di Boswell - Posted on 16 May 2023
Fist time attending this practice. I was very relieved to be given a same day appointment for my son (nearly 9). I called in the morning with my concerns and was given a same day appointment, fitting in with school and travel tunes too. Reception/call staff were very helpful. My son was anxious, but the GP listened, assessed, examined and watched him walking to assess his walk/leg/groin complaint of pain. He also discussed best over the counter medicines and gave advice, requesting we re-attend before weekend if situation remains same or worsens. Overall, I am happy with the service. Reception/wait area is clean, uncluttered, bright. The practice as a whole are efficient and helpful. In a straight forward manner. I’m not sure if they get thanks very often, but they have mine, as a reassured mum.
Visited May 2023
Review titled Carlisle Central Practice
Replied on 17 May 2023
Hi Di Thank you so much for taking the time to leave us this positive review. I will be sure to pass on your kind words to the rest of the practice team. Kind regards Rebecca Assistant Practice Manager