Calverley Surgery
Calverley Medical Centre, 43 Upper Carr Lane, Calverley, Leeds, West Yorkshire, LS28 5PLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service
Rated 4 stars out of 5
by Anonymous - Posted on 14 May 2024
Not very good the receptionist I spoke with exceptionally rude, pushy not very helpful at all. Wouldn’t give out information that I needed. Takes forever to get through to speak with someone to book appointments. Don’t know what’s happened to this surgery but the staff use to be exceptionally helpful but now just shocking no kindness, not friendly, not compassionate.
Visited May 2024
Review titled Calverley Surgery
Replied on 31 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence. We are sorry that your experience is not what you expected and we would be happy to discuss this further. You can access details of how to contact the surgery on the practice website at www.westleedsfamilypractice.co.uk
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Review titled Professional service
Rated 4 stars out of 5
by Tracey ELLEN Dubinsky - Posted on 09 May 2024
I had my bloods taken by today by the heakth care assistant . She was promt at seeing me and was very chatty and professional. Also very gentle.
Visited May 2024
Review titled Calverley Surgery
Replied on 31 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2024
The surgery were quick to help and my doctor was supportive, friendly and a great listener. My health has returned to normal and I am very grateful for the support of the Doctor and surgery staff. They certainly did everything they could and were invaluable to my recovery.
Visited May 2024
Review titled Calverley Surgery
Replied on 17 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Polite and punctual
Rated 4 stars out of 5
by Mark Sloan - Posted on 09 May 2024
I attended for bloods. The practitioner was knowledgeable about bloods being done, quick and I felt minimal pain.
Visited May 2024
Review titled Calverley Surgery
Replied on 31 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Excellent service
Rated 5 stars out of 5
by Aubrey Coldrey - Posted on 10 May 2024
I arrived 45 minutes before my scheduled appointment as my wife had been taken to LGI in the early hours of the morning and I could not use the automatic check in. I explained to the receptionist and she politely checked me in. I also requested that I could be seen earlier to have my bloods taken as my wife had just been discharged from LGI and was waiting for me to collect her. The receptionist passed on my message to the nurse and I was taken through almost immediately. The nurse was very understanding and processed taking my blood and I was out of the surgery within approximately 12 minutes. I appreciated the excellent service and left immediately to collect my wife. Thank you West Leeds Family Practice for your understanding my situation and going the extra mile to accommodate my request.
Visited May 2024
Review titled Calverley Surgery
Replied on 31 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2024
My appointment was on time, I was treated in a friendly way and put at ease whilst my treatment was completed in a professional way.
Visited April 2024
Review titled Calverley Surgery
Replied on 15 April 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled kind and gentle
Rated 5 stars out of 5
by elsa whittaker - Posted on 17 April 2024
Really great experience she always makes me feel so comfortable and looked after when having my bloods taken
Visited April 2024
Review titled Calverley Surgery
Replied on 09 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Very helpful
Rated 4 stars out of 5
by Anonymous - Posted on 30 April 2024
Needed to see a GP quickly re cough and cold keeping me awake. Appointment given to me this afternoon
Visited April 2024
Review titled Calverley Surgery
Replied on 09 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Lovely Gp
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2024
I went for an appointment with a gp today, from the minute I walked in I felt at ease and everything was explained to me she made me feel comfortable and had a very kind and caring nature wanting the best for her patients. Thank you for making me feel comfortable and for resolving my issue after having a rough few months.
Visited April 2024
Review titled Calverley Surgery
Replied on 09 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Excellent service
Rated 5 stars out of 5
by Jenni - Posted on 11 April 2024
Individual took bloods from me and also took the time to ensure some ad hoc meds I required were added onto the system. Given how busy everyone is, she went out of her way to help. Thank you , sorry I cant mention you by name, but your help much appreciated, Thanks again.
Visited April 2024
Review titled Calverley Surgery
Replied on 15 April 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.