Brunswick Park Medical Practice
Brunswick Park Road, New Southgate, London, Greater London, N11 1EYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled An understanding and empathetic practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2023
I felt completely listened to and understood by my GP who offered non judgemental support and practical action when I shared my mental health worries. Thank you.
Visited May 2023
Review titled Brunswick Park Medical Practice
Replied on 05 October 2023
Dear Patient Thank you for sharing your positive experience of the GP and we are pleased to hear you felt fully supported with your healthcare needs in a caring and non-judgmental way. We are very fortunate and proud to have an excellent team, both clinical and non-clinical, who are conscientious and dedicated to providing a high quality healthcare service to our patients. All our staff receive regular training and maintain and expand their clinical skills and knowledge. Our team attend regular training, such as customer service skills training and also complete their mandatory training periodically. We hold regular clinical and administrative meetings where we discuss and review our service, and make improvements as required, to meet the needs of our patients, and ensure we provide a caring, inclusive and tailored healthcare service. We value your feedback and the opportunity to hear your views. Toulla Trupia, Practice Manager
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Review titled Professional & friendly practice
Rated 5 stars out of 5
by Leung Yuk Lun - Posted on 05 May 2023
staff of brunswick park medical practice (the practice) are always ready to help, efficient and nice. i needed an urgent change of gp from my previous one to the practice. they listened with heart to my wife's explanation and did the registration on urgent basis. i could then be discharged home fast. thank you! they are lovely angels who should be treated with respect and smilies!
Visited May 2023
Review titled Brunswick Park Medical Practice
Replied on 05 October 2023
Dear Leung Yuk Lun Thank you for taking the time to share your positive experience of our staff and service and that we were able to assist you to register quickly and ensure were able to be discharged home. We are very fortunate and proud to have an excellent team of clinical and non-clinical staff, who are conscientious and dedicated to providing a high quality healthcare service to our patients. We are pleased to hear our service, systems and procedures worked well and as intended, and you received the care and service you needed in a timely and supportive way. We value your feedback and it is important to us that we hear our patients views, whatever they are, so we can continue to improve and develop and tailor the healthcare services we provide. Toulla Trupia, Practice Manager