Bramhall & Shaw Heath Medical Group
Bramhall Park Medical Centre, 235 Bramhall Lane South, Bramhall, Stockport, Cheshire, SK7 3EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled fantastic nurse....
Rated 5 stars out of 5
by Mark Webster - Posted on 29 April 2025
I had an appointment today at the Shaw Heath practice with the nurse at 1510 for some blood to be taken. It is something I have never been a fan of (to put it mildly) and various nurses have had many attemps during one appointment due to quite thin/small veins I believe...I checked in on time at 1510 and was back in the car at 1520 with her having hit the spot on the 1st attempt so to speak, very impressed. A lovely lady with a very caring attitude and still got the job done 1st time and quickly.....Who could ask for more.....well done.... please pass on my thanks to her ..... initials (p.h.)
Visited April 2025
Bramhall & Shaw Heath Medical Group has not yet replied.
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Review titled First rate
Rated 5 stars out of 5
by Jeffrey krell - Posted on 21 February 2025
Have needed a number of contacts with the surgery over the last few months. Each and every one has been handled professionally by the whole team and the level of care has been fantastic. Yesterday sent an econsult in at 9:30 am and seen aT 3:30pm The doctor covered everything I needed which meant an appointment in a couple of weeks was cancelled.
Visited February 2025
Review titled Bramhall & Shaw Heath Medical Group
Replied on 24 April 2025
Thank you for your positive feedback and taking time to leave the review. We will ensure it is passed on to the team.
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Review titled Excellent
Rated 5 stars out of 5
by Martin Harper - Posted on 10 January 2025
During Christmas the system kept me out of re-prescription system. Today your colleagues have been excellent. In very short and quick time I was able to get my prescription. Thank You
Visited January 2025
Review titled Bramhall & Shaw Heath Medical Group
Replied on 24 April 2025
Thank you for your feedback. Our practice and staff appreciate you taking the time to leave your positive comments.
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Review titled Repeat prescription
Rated 2 stars out of 5
by Anonymous - Posted on 30 October 2024
I placed a online repeat prescription request for pain medication. The request was rejected stating to early and requesting that I contact the medical centre. I placed a second request with a detailed explanation as too why I needed the medications since I could not get through on the phone. I could not access the online booking system since this was temporarily unavailable. After 2 days I contacted my McMillan nurse to intervene, she experienced the same problem and was unable to contact the practice. I have pancreatic cancer and due to an increase in my pain, I was advised to increase my medications sometime ago hence the reason I've used more and requested a repeat prescription early. I will have used all of my meds shortly. My complaint his the issues with contacting the medical centre, my condition is documented for all GPs to see. Yet they could not have given me a quick call so I could explain why I submitted a request earlier than normal or even read the note attached to the repeat prescription. I have a lot to contend with and this more uncaring service does not help.
Visited October 2024
Review titled Bramhall & Shaw Heath Medical Group
Replied on 24 April 2025
Thank you for your feedback. I'm sorry you have had a negative experience. I will ensure this is passed onto the team. If you do need anything further please give the practice a call.
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Review titled 10/10/2024 - My GP today
Rated 5 stars out of 5
by Charlie Gallagher - Posted on 10 October 2024
Today I booked my appt using the Triage online service which was very efficient and I was booked for an appt later on in the day. The GP who I saw on the day (who I am so sorry I forgot her name) was absolutely brilliant. She was so lovely and caring and really made me feel comfortable. She was very thorough which again made me feel a lot better during the consolation. It never felt rushed or anything too. She also chased up another query I had which again was very kind and appreciated. Just wanted to leave the review to the Dr I had to say thank you ! A brilliant Dr
Visited October 2024
Review titled Bramhall & Shaw Heath Medical Group
Replied on 23 October 2024
Thank you for taking time to leave a review of your experience at the practice. All feedback is greatly appreciated and is passed to the Team.
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Review titled Caring & supportive
Rated 5 stars out of 5
by Stuart Ingram - Posted on 01 December 2024
I've received excellent care during recent mental health issues and symptoms leading up to a recent cancer diagnosis. I was given time to explain my problems, prescribed appropriate meds, and was always able to reach a GP for an appointment or telephone consultation by using the NHS app when needed. I was referred quickly for cancer investigations and am now receiving hospital treatment for this, and was first seen within a few days of the referral. I'm very happy with the care I've received and wanted to highlight this and say thank you.
Visited September 2024
Review titled Bramhall & Shaw Heath Medical Group
Replied on 24 April 2025
Thank you for your positive review and taking time to leave feedback. We will ensure it is passed to the team.
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Review titled ** Brilliant GP and practice **
Rated 5 stars out of 5
by CG - Posted on 07 August 2024
Attended the Bramhall surgery today - morning 7 August 2024. GP and receptionists were all brilliant - very kind , efficient and helpful. The GP partner who I saw really was exceptional - he was extremely pleasant , listened and explained everything to me. I cannot fault at all , can only 100 % recommend. Brilliant service all around. Thank you everyone : )
Visited August 2024
Review titled Bramhall & Shaw Heath Medical Group
Replied on 23 October 2024
Thank you for taking the time to leave a review of your positive experience at the practice. All feedback is greatly appreciated.
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Review titled Great display of care
Rated 5 stars out of 5
by David Fitton - Posted on 26 July 2024
The doctor I saw this morning has just shown great care and professionalism dealing with my son’s symptoms. She reassured him very gently that, whilst alarming at first sight, his symptoms were nothing threatening. We’re very grateful, thank you.
Visited July 2024
Review titled Bramhall & Shaw Heath Medical Group
Replied on 31 July 2024
Thank you for taking time to leave your review and overall experience of the practice, we appreciate all feedback. I will ensure your comments are passed to the team.
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Review titled Online Text and Triage Service
Rated 5 stars out of 5
by Anthony Lobban - Posted on 17 July 2024
Id just like to say that I have used this triage service on numerous occasions and it is fantastic. The last time I have used it is today 17 July 2024. The service has been efficient fast and productive and I'm very impressed and tell other people. The only constructive feedback I would give is that I have to wait until 8.00am to click on the link sent. I would have liked to do it the night before and appreciate that it wouldn't be actioned until the morning at 8am. Dr C and Dr W got back to me extremely quickly
Visited July 2024
Review titled Bramhall & Shaw Heath Medical Group
Replied on 17 July 2024
Thank you for taking time to leave your review, we appreciate all feedback. I will ensure your comments are passed to the team.
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Review titled Excellent service
Rated 5 stars out of 5
by Laura Sallemi - Posted on 27 June 2024
I was seen by a Dr today and despite him running late, he honestly made me feel heard and cared for and like a patient rather than a number. I've not had this serviced from a Dr for years. He's an asset to the surgery and NHS during these strained times and I needed to have this type of experience today as I've got to the point mentally, I'm not managing with the pain I'm going through. He has also booked me in with a follow up appointment next week as he stated himself, he doesn't see it good practice to treat me today and send me on my way and that continuity is better for care to excel. I honestly really appreciate the practise booking me in after triaging my online form on Monday and getting me seen so quickly.
Visited June 2024
Review titled Bramhall & Shaw Heath Medical Group
Replied on 17 July 2024
Thank you for taking time to leave your review, we do appreciate all feedback. I will ensure your comments are passed to the team.