Billinge Medical Practice
Recreation Drive, Billinge, Wigan, Lancashire, WN5 7LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient service
Rated 5 stars out of 5
by Janette Lyon - Posted on 07 May 2025
Saw the Doctor on the same day as my request for on appointment . He provided me with all the information and advice I needed.
Visited May 2025
Review titled Billinge Medical Practice
Replied on 08 May 2025
Dear Janette, Thank you for taking the time to leave us a review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Very good
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2025
I walked up to the surgery after having a very restless night after due to a reaction to some medication. I was very itchy and very uncomfortable. I was there before 8am and was very surprised as I was seen shortly after this time. The new medication is working well and the itching is better. Thank you for getting me the appointment.
Visited May 2025
Billinge Medical Practice has not yet replied.
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Review titled ‘Great practice’
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2025
Doctor was very helpful. Explained my condition. Sent Sputum test to lab. Explained about my medication. Said she would ring when test came back if necessary.
Visited May 2025
Review titled Billinge Medical Practice
Replied on 13 May 2025
Dear Patient, Thank you so much for your kind words! I'm truly glad to hear that you found our care helpful and explanatory. our goal is always to ensure our patients feel supported and have a clear understanding of their health and next steps. I'm happy we could take the right steps together, and I appreciate your trust in us. Your feedback has been shared with the practice team and is very much appreciated. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Excellent response
Rated 5 stars out of 5
by Christopher Atherton - Posted on 28 May 2025
Made contact through Patches @07:40 was seen face to face recieved a diagnosis and given prescription before 12:00 hrs . Whilst this was a great result for me I can see how the older generation might struggle with this for of contact with the surgery.
Visited May 2025
Billinge Medical Practice has not yet replied.
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Review titled Very thorough
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2025
Really impressed with the surgery for arranging the appointment and then the thoroughness of the doctor in investigating my issue - excellent service.
Visited May 2025
Review titled Billinge Medical Practice
Replied on 22 May 2025
Dear Patient, We are delighted that our team has been able to support you and ensure your needs were met. It's our priority to make every patient feel cared for, and we are pleased to hear that everyone from our receptionists to our clinical team has made a positive difference during your visit. Your kind words mean a lot to us, and we will share your feedback with the entire team. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Beneficial asthma review
Rated 5 stars out of 5
by Lynn - Posted on 16 May 2025
I attended for a routine asthma review. The health care professional was warm and welcoming, listened carefully to my explanation about my symptoms. After some discussio he suggested referring my case to a doctor and recommending I should start on a trial of Maintainence and Reliever Therapy to better manage my symptoms. He also explained clearly how that would work. I received a text from a doctor a few hours later to say he wanted me to start on the treatment, again explaining how to take the medication. I have found it to have improved my symptoms a lot.
Visited May 2025
Review titled Billinge Medical Practice
Replied on 22 May 2025
Dear Lynn, Thank you so much for taking the time to provide your positive feedback about Billinge Medical Practice, especially regarding our clinician. We always strive to provide the best possible service to all our patients, and it is lovely when this is recognised in such a positive way. I have shared your comments with the whole practice team, and it has been greatly appreciated by everyone at the practice. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled A listening practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 May 2025
Received a same day appointment with a doctor who listened, looked and searched for answers. The doctor asked many questions about the problem such as length of time each problem lasts. Medical information was looked through. An approachable person, ready to listen.
Visited May 2025
Billinge Medical Practice has not yet replied.
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Review titled Same day appointment
Rated 5 stars out of 5
by Anne-Marie Sherwin - Posted on 22 May 2025
Rang the surgery 9.20am got appointment for 11.45. Waited about 10 minutes then called in on electronic screen telling me what room to go. Met by lovely female doctor who was happy to answer all my questions and diagnose problem.
Visited May 2025
Review titled Billinge Medical Practice
Replied on 27 May 2025
Dear Anne-Marie, Thank you so much for your positive feedback about Billinge Medical Practice. It’s great that you’ve been able to secure appointments quickly and feel supported by the clinicians and practice staff. Having sufficient time to discuss your condition is crucial for understanding and addressing health concerns effectively. Your feedback will be shared with the whole practice team and is very much appreciated by everyone. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Prompt and sympathetic service
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2025
I contacted the practice on line with a non urgent medical issue with which I had concerns and wanted advice. In less than an hour the practice messaged me back with an appointment the same day. At the appointment I was treated sympathetically and a referral was made to a specialist. I am totally satisfied with the speed at which my concerns were addressed.
Visited May 2025
Review titled Billinge Medical Practice
Replied on 13 May 2025
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Billinge Medical Practice. It’s great that you’ve been able to secure appointments quickly and feel supported by the clinicians and practice staff. Having sufficient time to discuss your condition is crucial for understanding and addressing health concerns effectively and we will share your feedback with the entire team. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Excellent advice
Rated 5 stars out of 5
by Rogerwestwood - Posted on 16 May 2025
I saw the doctor with a hand injury , she quickly diagnosed the problem, advised me of possible treatments and gave excellent advice regarding best way to proceed, very pleased with the consult
Visited May 2025
Review titled Billinge Medical Practice
Replied on 22 May 2025
Dear Roger, Thank you for taking the time to leave such positive feedback about Billinge Medical Practice. I am truly glad to hear that you found the care of our clinician helpful and explanatory. our goal is always to ensure our patients feel supported and have a clear understanding of their health and next steps. I'm happy we got that right for you, and I appreciate your trust in us. Thank you & Kind Regards Julie Ryan Practice Manager