Billinge Medical Practice
Recreation Drive, Billinge, Wigan, Lancashire, WN5 7LYContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Billinge Medical Practice.
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Elaine Shorrock - Posted on 03 May 2025
I've recently returned to Billinge Surgery and was amazed at the improvement. The staff are lovely and couldn't be more helpful. It feels like the Surgery from many years ago. I've seen two lovely doctors recently. I would also like to say the Well Pharmacy on Rainford Road is also much improved and took the time to ring me and check the new medication I have to take for 5 days wasn't having any side effects. Thank you to you all.
Visited May 2025
Billinge Medical Practice has not yet replied.
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Review titled Reception staff
Rated 2 stars out of 5
by Anonymous - Posted on 23 April 2025
They were very rude and they were very unhelpful I am disabled due to stroke and they totally ignored me and were rude after I got there attention
Visited April 2025
Billinge Medical Practice has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by David Clift - Posted on 30 April 2025
There was a misunderstanding. I was told it was for a blood test. But the receptionist could not find it.Iwent to see the doctor but she did not why I was sent for. It was all sorted out in the end to everybody's satisfaction.
Visited April 2025
Billinge Medical Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2025
I was very lucky to see a doctor who specialises in skin problems and was able to receive an excellent diagnosis and treatment
Visited April 2025
Review titled Billinge Medical Practice
Replied on 16 April 2025
Dear Patient, Thank you for taking the time to share your positive experience with us. Your review is very much appreciated. We’re so pleased to hear that the service we provided made a difference for you. Your satisfaction is our top priority, and your review reaffirms the hard work the whole team put in every day. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 08 April 2025
I phoned the surgery at 8am and I was able to get an appointment that same day with an ANP. The service I received was excellent from start to finish. Kind, professional and very attentive to my needs. I left the appointment feeling confident that the plan we had discussed going forward would help the problem I had. A good experience in every way. Thank you Billinge practice.
Visited April 2025
Review titled Billinge Medical Practice
Replied on 16 April 2025
Dear Patient, Thank you for your positive feedback about Billinge Medical Practice. It’s great that you’ve been able to secure appointments quickly and feel supported by the clinicians and practice staff. Having sufficient time to discuss your condition is crucial for understanding and addressing health concerns effectively we will share this feedback with all our staff and clinicians. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Fabulous service
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2025
I was offered a same day face to face appointment with a G.P. who was familiar with my health issues and found the consultation informative and helpful. Following the consultation I was given a bloods clinic appointment at the practice the following morning. The service given by reception, blood clinic and clinical staff was exemplary.
Visited April 2025
Review titled Billinge Medical Practice
Replied on 16 April 2025
Dear Patient, Thank you for taking the time out to provide us with your feedback. We are delighted that our team has been able to support you and ensure your needs were met. It's our priority to make every patient feel cared for, and we are pleased to hear that everyone from our receptionists to our clinical team has made a positive difference during your visit. Your kind words mean a lot to us, and we will share your feedback with the entire team. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Caring GP and efficient appointment system
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2025
Audio visual appointment screens, self check-in and voice announcements make for a pleasant and efficient waiting experience. Dr was kind, attentive, and carefully explained treatment options.
Visited April 2025
Review titled Billinge Medical Practice
Replied on 16 April 2025
Dear Patient, Thank you for taking the time to leave us a review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled GP was so helpful
Rated 5 stars out of 5
by Anonymous - Posted on 10 April 2025
GP was really helpful. Gave me good advice and information and really knew what she was talking about. She handled sensitive issues with care and consideration.
Visited April 2025
Review titled Billinge Medical Practice
Replied on 16 April 2025
Dear Patient, Thank you so much for taking the time to provide your positive feedback about Billinge Medical Practice, especially regarding our clinician. We always strive to provide the best possible service to all our patients, and it is lovely when this is recognised in such a positive way. I have shared your comments with the whole practice team, and it has been greatly appreciated by everyone at the practice. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 April 2025
Arrived for appointment which was allocated via patches. Seen early and diagnosed quickly with the doctor. What else to say staff are helpful.
Visited April 2025
Review titled Billinge Medical Practice
Replied on 16 April 2025
Dear Patient, Thank you for taking the time to leave such positive feedback about Billinge Medical Practice It is always good to hear that patients feel supported and have been treated in a friendly, professional and empathetic way. Your feedback has been shared with the practice team and is very much appreciated. Thank you & Kind Regards Julie Ryan Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Hilary Stafford - Posted on 25 April 2025
Phoned at 8am to get an appointment that day and was given one for 10.45.Dr I saw yesterday was very thorough and listened to what I was saying, I will definitely ask to see her again
Visited April 2025
Billinge Medical Practice has not yet replied.