Beversbrook Medical Centre - Ratings and reviews
Reviews
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Review titled Good Dr
Rated 3 stars out of 5
by Gemma - Posted on 12 April 2024
The doctor I saw yesterday was very helpful, gave me the time of the day and made me feel heard.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 15 April 2024
Dear Gemma, We are pleased to hear about your positive experience with our doctor! Providing attentive and compassionate care is a priority for us. Thank you for sharing your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Fantastic care, once again.
Rated 5 stars out of 5
by zotheflow - Posted on 09 April 2024
The doctor I saw is always very kind, explains things clearly, and he listens. He also doesn’t make you feel rushed (although I still left having forgotten to ask about something which I know is a common problem!). The team behind the scenes have been extremely helpful, too, and I can’t thank them enough. Every time I hear other people’s bad experiences with their surgery, I think how lucky I am. Thank you, Patford House, for looking after me so well.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 15 April 2024
Dear Patient, We are pleased to hear about your positive experience with us. Providing compassionate care and ensuring clear communication are a top priority for us and it is good to know that you felt heard and supported during your visit. We appreciate your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by Adrian - Posted on 25 April 2024
I was seen on time, the GP was friendly, thorough, listening and reassuring. Great service and referred to a specialist.
Visited April 2024
Beversbrook Medical Centre has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2024
As usual, service brilliant. Doctor took time with me and gave good advice in regards to the issues my appointment was for.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 18 April 2024
Dear Patient, We are pleased to hear that you had another positive experience with us! Thank you for your kind words about our service and the care provided by our doctor. Best Regards, Julie Taylor - Operations Manager
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Review titled Good care
Rated 4 stars out of 5
by Jane Rowell - Posted on 03 April 2024
The doctor was very pleasant, listened carefully, suggested two workable options, and I went away extremely satisfied.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 05 April 2024
Dear Jane, Thank you for your feedback! We are pleased to hear that you had a pleasant experience with our doctor and that you left feeling satisfied with the options provided. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Nurse appointment
Rated 4 stars out of 5
by Linda Joyce - Posted on 11 April 2024
Nurse apologised for appointment being later than booked for. She was pleasant and thorough. She was reassuring and explained matters clearly and was sympathetic to my domestic situation regarding my daughter-in-laws illness.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 15 April 2024
Dear Linda, Thank you for your review! We are grateful for your understanding and appreciate your kind words about our nurse. Providing compassionate and thorough care is a priority, we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Seen in good time
Rated 5 stars out of 5
by Paul Gill - Posted on 10 April 2024
Was seen quickly and the physician was very attentive. I felt all my concerns were listened to and addressed. My blood results were explained thoroughly and in a way that was understandable. Ideas for moving forward were also given and good reassuring advice provided
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 15 April 2024
Dear Paul, We are pleased to hear about your positive experience with us and glad that you felt listened to and supported during your visit. We appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Fantastic behind the scenes
Rated 4 stars out of 5
by Sarell - Posted on 18 April 2024
Today i asked to speak to someone else about a appointment change and the person who rang me back, could not have been more caring and understanding. Brilliant is not a big enough word to describe her. I have so much more faith in the practice after my experience today
Visited April 2024
Beversbrook Medical Centre has not yet replied.
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Review titled Nurse Appointment
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2024
The care I received from the nurse was excellent, I did not feel rushed the nurse was very thorough and explained Ed everything clearly
Visited April 2024
Beversbrook Medical Centre has not yet replied.
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Review titled Very supportive
Rated 5 stars out of 5
by Ali - Posted on 04 April 2024
An excellent service- contacted through online services- Doctor’s appointment made immediately- fast, efficient and friendly service.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 05 April 2024
Dear Ali, Thank you for your positive review! We are pleased to hear that you had an excellent experience with our online services and that your appointment was made promptly. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager