Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Ken Price - Posted on 09 April 2025
I had a face to face appointment with the doctor of my choice. The doctor was extremely helpful, listened to my concerns and spent a good amount of time explaining the suggested way forward.
Visited April 2025
Review titled Beversbrook Medical Centre
Replied on 26 April 2025
Dear Ken, Thank you for your kind feedback. We are pleased you felt listened to and supported during your appointment! We really appreciate your review. Best Regards Julie Taylor - Operations Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 02 April 2025
Very efficient. Phoned and was third in the queue. Very efficient receptionist answered and arranged a mutually suitable appointment the next day. The doctor listened and discussed my problem, prescribed medication and arranged a follow up appointment for next week. Excellent service all round. Very pleased. Well done.
Visited April 2025
Review titled Beversbrook Medical Centre
Replied on 02 April 2025
Dear Patient, Thank you for your kind feedback! We are pleased to hear that you had a smooth and efficient experience, from booking your appointment to receiving care. We appreciate your support and are always here to help. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 April 2025
Everyone is friendly and and helpful the doctor was great with my daughter couldn't ask for any better
Visited April 2025
Review titled Beversbrook Medical Centre
Replied on 26 April 2025
Dear Patient, Thank you for your lovely feedback. We are so pleased you and your daughter had such a positive experience with us! We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Andre - Posted on 19 April 2025
I am lucky that I am registered at this practice As they care and respond very quickly I had two experiences the last two weeks . First one I did fall on my back had big bumb on my head As it was hearting me on Sunday called 111 They said if still hurting by the evening to go the Hospital otherwise call in the morning the surgery which I did the next day I was contacted by doctor on the phone And some one came to the house to check me out great experience Second I experienced twice Heart angina called the surgery I was seen quickly and had the next day blood test and ECG in the evening received latter Referring me to Cardiology Rapid Acces At Great Western Hospital to be seen within two weeks Thank again for taking care 👍
Visited April 2025
Review titled Beversbrook Medical Centre
Replied on 26 April 2025
Dear Andre, Thank you for sharing your experience. We are pleased we could support you quickly and thoroughly during both situations. Wishing you all the best with your ongoing care! Kind Regards, Julie Taylor - Operations Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Margaret Brown - Posted on 10 April 2025
Fantastic quick efficient service from this Doctor. In and out with ease and problem sorted. Thank you so much! Would be more than happy to see this doctor again. Went today for X rays at G.w. H.and that was brilliant too. Seen very quickly by great staff.
Visited April 2025
Review titled Beversbrook Medical Centre
Replied on 26 April 2025
Dear Margaret, Thank you for your wonderful feedback. We are pleased to hear everything went smoothly and that you felt so well looked after! We really appreciate your review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Responsive, thorough & effective
Rated 5 stars out of 5
by Anonymous - Posted on 21 April 2025
My appointment with a Dr was organised as a follow-up to a previous appointment. I had a patch on my forehead that hadn't been healing effectively so it was important to get it checked. The doctor was thorough and also reviewed previous diagnosis. I was totally reassured that the skin problem was not of concern. Brilliant service organised in the timescales promised & all the team are a pleasure to deal with. Thank you!
Visited April 2025
Review titled Beversbrook Medical Centre
Replied on 26 April 2025
Dear Patient, Thank you for your recent lovely review. We are pleased to hear that you felt reassured and well cared for during your appointment. We appreciate your kind words about the team and our service! Best Regards, Julie Taylor - Operations Manager
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Review titled A professional, respectful practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 April 2025
My appointment was for a reasonably delicate matter and at no point did I feel embarrassed or uncomfortable. It was a very good experience when I got there. My only downside was that booking an appointment was confusing as I have 3 apps that have various usages and none to actually help with booking an appointment. I rarely visit so it could have been updated but some how to guides on how best to use them would be great
Visited April 2025
Review titled Beversbrook Medical Centre
Replied on 26 April 2025
Dear Patient, Thank you for your feedback. We are pleased you felt comfortable during your appointment and appreciate your helpful comments about the booking process. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
Very helpful response,followed up with a call from me. Delighted with the advice from the doctor and no complaints at all.
Visited April 2025
Review titled Beversbrook Medical Centre
Replied on 09 April 2025
Dear Patient, Thank you for your lovely feedback. We are pleased to hear you were happy with the advice and support you received. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Doctor was so patient and helpful
Rated 5 stars out of 5
by Sam - Posted on 08 April 2025
I went into my appointment initially hoping for a female doctor. I had lots of questions and the doctor took the time to alleviate my concerns and provide recommendations. I felt listened to and cared for. A really nice helpful doctor.
Visited April 2025
Review titled Beversbrook Medical Centre
Replied on 09 April 2025
Dear Sam, Thank you for your thoughtful feedback. We are pleased to hear you felt listened to and supported, and that the doctor took the time to address your concerns. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled New patient experience.
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2025
As a new patient to the surgery I was unsure what to expect. Initial appointment took a little longer than expected but once in it was worth the wait. The Dr who dealt with me was fantastic. He listened to my many problems and prioritised them to help get me back into some sort of working order. The practice was very quick to get me back in for treatment and also really reassuring with the whole process. Prescription was ready the very next day. I was with my previous practice since birth and due to house move I had to change practices, I’m glad to report that this practice has been great so far. Thank you for the kind, caring and professional service you have provided me with.
Visited April 2025
Review titled Beversbrook Medical Centre
Replied on 02 May 2025
Dear Patient, Thank you for your lovely and detailed feedback. We are pleased to hear that your experience as a new patient has been positive and that you felt listened to and well supported. We are glad we could help make the transition from your previous practice a smooth one. Kind Regards, Julie Taylor - Operations Manager