Bermondsey Spa Medical Centre
Eyot House, 50 Old Jamaica Road, London, SE16 4BLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Bermondsey Spa Medical Centre.
Reviews
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Review titled Helpful staff
Rated 5 stars out of 5
by Christiana - Posted on 28 April 2025
I came in today to book appointment for my daughter but she got deactivated as she has not been seen for many years. Reception supervisor lovely lady re registered my daughter and booked her same day appointment as my daughters issue was an urgent matter. I am very pleased with the quick service I recieved today.
Visited April 2025
Bermondsey Spa Medical Centre has not yet replied.
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Review titled Top service
Rated 5 stars out of 5
by Patricia - Posted on 02 April 2025
I am very pleased with the service i recived today from the front desk. The gentleman was very polite and patient with me. The service was top of the class, more friendly staff's.
Visited April 2025
Review titled Bermondsey Spa Medical Centre
Replied on 25 April 2025
We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. Your comments help us to continue providing the best service possible and motivate our team to keep up the good work. Thanks Again-Chambis (PM)
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Review titled Great service
Rated 5 stars out of 5
by Bernard - Posted on 30 April 2025
I am happy with the service I receive everytime I come into the surgery. Today I came to the surgery and the receptionist was very helpful and explained everything in detail to me.
Visited April 2025
Bermondsey Spa Medical Centre has not yet replied.
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Review titled Lovely practice
Rated 5 stars out of 5
by Faruque - Posted on 11 April 2025
Everytime I come to the surgery I am always pleased with the service. Today the receptionist was very polite and friendly. Everyone is very helpful. Thank you for your amazing service.
Visited April 2025
Review titled Bermondsey Spa Medical Centre
Replied on 25 April 2025
Thank you for your kind review. We are delighted to hear that you are always pleased with our service and that our receptionist was polite and friendly during your visit. We strive to be helpful to all our patients and your feedback is greatly appreciated. Your recognition of our efforts truly motivates us to continue providing excellent service. Thank you once again for taking the time to share your experience with us. Thank you-Chambis (PM)
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Review titled Very helpful reception staff
Rated 5 stars out of 5
by Sandra - Posted on 25 April 2025
I came In today for advise and appointment for my son. The receptionist was helpful and spoke lovely with me. I got an appointment with the Dr I needed. Very pleased with the service
Visited April 2025
Review titled Bermondsey Spa Medical Centre
Replied on 25 April 2025
Hi Sandra, We are so thankful for the comments; they truly make a difference in the working experience of our team; to know that patient's notice their efforts and take the time to express those in making comment's. Please consider becoming a member of our patient participation Group (PPG) You can help make a real difference by expressing your views and sharing your experiences. You can join online or via a form that can be obtain at the reception desk. Regards. Chambis [PM]
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Review titled Lovely experience
Rated 4 stars out of 5
by Dilnura Abdurahmanova - Posted on 14 March 2025
Good communication very professional, friendly receptionist overall i had a good experience. Definitely there was improvement today as compared to the last time I visited thesurgery
Visited March 2025
Review titled Bermondsey Spa Medical Centre
Replied on 25 April 2025
Thank you Dilnura, We are so grateful for the comments; they truly make a difference in the working experience of our team. I am encouraged by the fact that you have notice improvements in our surgery. Please consider becoming a member of our patient participation Group (PPG) You can help make a real difference by expressing your views and sharing your experiences. You can join online or via a form that can be obtain at the reception desk. Regards. Chambis [PM]
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Review titled Brilliant service
Rated 5 stars out of 5
by Alamerew kassa - Posted on 06 March 2025
Today I received first class service. Reception staff was very helpful he listened to my concern and resolved my issue in effecient way. Thank you to all staff
Visited March 2025
Review titled Bermondsey Spa Medical Centre
Replied on 06 March 2025
Dear Alamerew, many thanks on behalf of the team at the surgery. I am so happy that you found the interactions with the receptionists/care navigators satisfactory. I am also very pleased that they managed to help solve the issues that you had on the day. If you have the time, please consider joining our patient group. Your opinions really matter. We meet 4 time a year, and you could also join remotely if you prefer. Please ask a care navigator, and they will provide you with a form. Thanks' again. Chambis (Practice Manager)
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Review titled Helpful dr
Rated 5 stars out of 5
by Paul cox - Posted on 19 March 2025
I saw a Dr today he was very helpful. He listened to my problem and resolved it. I am very pleased with the service.
Visited March 2025
Review titled Bermondsey Spa Medical Centre
Replied on 25 April 2025
Hi Paul, We sincerely appreciate your gratitude for the service you received. The team is always enthused when they get positive feedback. Many thanks Chambis[PM]
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Review titled excellance service
Rated 5 stars out of 5
by emma - Posted on 10 March 2025
The young two ladies at reception were very helpful. They helped fill in the online form to get a appointment on the machine at the reception. Filling in the form was really easy and quick. i was very pleased with the service.
Visited March 2025
Review titled Bermondsey Spa Medical Centre
Replied on 10 March 2025
Dear Emma, Thanks for taking the time to leave this review. We are delighted to hear that you have had such a positive experience at Bermondsey Spa Medical Centre. The comment about the helpfulness of the ladies at reception and the ease of filling in the online form for an appointment is truly heart-warming. We strive to provide excellent service and it's wonderful to see our efforts reflected in your feedback. We will certainly share this review with our reception team as it will undoubtedly motivate them to continue delivering top-notch service to all our patients. Thank you once again for sharing this comment with us. We appreciate the opportunity to respond. Kind regards, Chambis Georgiou[Practice Manager]
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Review titled Respectful receptionist
Rated 4 stars out of 5
by Aderinkola akinrinola - Posted on 26 March 2025
Reception staff was very respectful and helpful. I am very pleased and the surgery has improved alot from the past. Staff at the front desk have got manners.
Visited March 2025
Review titled Bermondsey Spa Medical Centre
Replied on 25 April 2025
Dear Aderinkola Thank you for your kind words. We are delighted to hear that you had a positive experience with our reception staff and that you are pleased with the improvements in our surgery. We strive to maintain excellent manners and provide the best assistance possible. Your feedback is greatly appreciated and will help us to continue to improve our services. If you have any further comments or suggestions, please do not hesitate to share them with us. We look forward to welcoming you at our surgery again in the future. Regards. Chambis-PM