Bellevue Medical Centre
6 Bellevue, Edgbaston, Birmingham, West Midlands, B5 7LXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Dr surgery review
Rated 3 stars out of 5
by Anonymous - Posted on 07 March 2025
The nurse I seen who took my bloods was amazing calm polite the reception was mad busy one lady on dealing with customer and the other two workers sat behind her. Plus not very private if someone has a private issue. The surgery nor like it use to be and they don't cater for everyone needs no empathy showed for less able people
Visited March 2025
Review titled Bellevue Medical Centre
Replied on 12 March 2025
Dear Patient, Thank you for taking the time to leave the Practice a review, it is great to receive your feedback. Kind regards Frankie Patient Experience Team
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Review titled Great pratice
Rated 5 stars out of 5
by Ishema chalmers - Posted on 13 March 2025
She was very patience and dealt with me with care,she listens and understand what I was dealing with ,and give me the answers to my problems
Visited March 2025
Review titled Bellevue Medical Centre
Replied on 20 March 2025
Dear Ishema, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Fantastic care in Bellevue medical centre
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2025
Fantastic care from one of a doctor in Bellevue medical centre had this morning. I'd like to express my sincere gratitude for the exceptional care provided by my doctor of this morning. Not only does this lady doctor possess a high level of expertise and professionalism, but she also demonstrate genuine compassion and empathy towards me. Her ability to listen attentively and provide clear, thoughtful explanations has made a significant difference in my healthcare experience. Her dedication to patient well-being is truly commendable, and I feel fortunate to have her as my GP. Thank you for going above and beyond!".
Visited February 2025
Review titled Bellevue Medical Centre
Replied on 17 April 2025
Dear Patient, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards, Frankie Patient Experience Team
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Review titled It’s an okay practice
Rated 3 stars out of 5
by Souham - Posted on 04 February 2025
It’s not the best GP surgery, but the doctor I spoke to was very good. He took time to listen he understood he did not rush me in anyway he’s a very professional doctor.
Visited February 2025
Review titled Bellevue Medical Centre
Replied on 11 February 2025
Dear Souham, Thank you so much for your positive comments. It is a pleasure to receive your feedback. Kind regards Frankie Patient Experience Team
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Review titled Poor hygiene during my blood test
Rated 1 star out of 5
by Hasnae khnifira - Posted on 05 February 2025
I recently had an appointment for a blood test, and my experience was very disappointing. The person who performed the test did not wear gloves while handling the needle and did not disinfect the area before or after the procedure. Additionally, the room had an unpleasant odor, reinforcing my impression of a general lack of cleanliness. After the blood draw, no proper dressing was applied—only a piece of cotton taped to my skin. On top of that, the person conducting the test was not welcoming or professional, which made the experience even more uncomfortable. As a patient, I expect strict hygiene standards and a minimum level of courtesy, especially in a medical setting. This lack of precaution and professionalism is concerning and does not reflect the good practices expected from a healthcare professional.
Visited February 2025
Review titled Bellevue Medical Centre
Replied on 11 February 2025
Dear Hasnae, Thank you for taking the time to leave a review. I am sorry to hear that you are not happy with the service that you have received. I would be happy to discuss your concerns further with you. You can contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind regards Frankie Patient Experience Officer
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Review titled Very pleased
Rated 5 stars out of 5
by Kim Dorothy mclaren - Posted on 07 February 2025
Had appointment with dr k kaur from the moment I walked in I she made me feel calm and relaxed just her softness as she spoke and listened to me after the examination she and the medication she prescribed she gave me anther appointment for the following week which I attended again she was lovely and very professional with a change of medication and a follow up appointment I seen her again and again she was so lovely can honestly say one of the best doctors apart from one other I have had the pleasure of meeting under such circumstances credit to her glad to say I no longer need to go back thank you dr k kaur
Visited February 2025
Review titled Bellevue Medical Centre
Replied on 11 February 2025
Dear Kim, Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Frankie Patient Experience Team
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Review titled Poor Front Office Service
Rated 2 stars out of 5
by Anonymous - Posted on 26 February 2025
Once again, I was kept on hold in a queue for over 1 hr. As soon as the message says you are either 1 or 2 in the queue, the call is dropped. The last time this happened, I was fortunate enough to be able to leave work early and go into the surgery only to be told to write a complaint to the Practice Manager. I have done this twice and have never received a response to my correspondence. Consistently poor and disappointing service delivery!
Visited February 2025
Review titled Bellevue Medical Centre
Replied on 27 February 2025
Dear Patient, I am sorry to see that you have struggled to contact the Practice via the telephone. We are currently experiencing increased demand on our telephone lines, which has resulted in longer wait times. Our patient services team has been working very hard to answer calls under the additional pressure. However, I recognise that difficulties in accessing the Practice can be extremely frustrating for our patients and I apologise unreservedly for any upset or inconvenience. Please be assured that the staff at the Practice are working to their capacity in these challenging circumstances. You can also request an appointment by attending the Practice reception from 8am or using our online option, https://bellevue-consult.uk.rapidhealth.co.uk/#/. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards Frankie Patient Experience Team
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Review titled Efficient Practice
Rated 5 stars out of 5
by Pala Rajesh - Posted on 05 February 2025
I was seen promptly at the given time. The phlebotomist was polite, explaining the procedure. She carried out the procedure efficiently
Visited February 2025
Review titled Bellevue Medical Centre
Replied on 11 February 2025
Dear Pala, Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Frankie Patient Experience Team
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Review titled Great thorough practice
Rated 5 stars out of 5
by Hamid Nassimizadeh - Posted on 12 February 2025
The GP today was very thorough, knowledge, friendly and concerned, who was very helpful to diagnose my wrist painful problem. I am very happy to see such a great professional Dr in the surgery today. I also appreciate the wonderful work of all the staff at Bellevue Medical Centre. They have always been very considerate and helpful. Thank you all very much.
Visited February 2025
Review titled Bellevue Medical Centre
Replied on 20 February 2025
Dear Hamid, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Very Friendly and cooperative
Rated 5 stars out of 5
by Shrirang Pandharikar - Posted on 13 February 2025
It was very nice experience. Dr treated my daughter very well and listen to us patiently. GP staff is very friendly and polite. Thank so much.
Visited February 2025
Review titled Bellevue Medical Centre
Replied on 20 February 2025
Dear Shrirang, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team