Bellevue Medical Centre
6 Bellevue, Edgbaston, Birmingham, West Midlands, B5 7LXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good support
Rated 4 stars out of 5
by Julia - Posted on 07 May 2025
I saw the GP with a pain in my arm and referred me straight to the specialist for appropriate check up. I felt supported and listen to.
Visited May 2025
Review titled Bellevue Medical Centre
Replied on 29 May 2025
Dear Julia, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 29 April 2025
I get my medication on time also appointment plus when I need advice they guide me well and the staff are good
Visited April 2025
Review titled Bellevue Medical Centre
Replied on 30 April 2025
Dear Patient, Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Frankie Patient Experience Team
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Review titled No repeat prescription
Rated 1 star out of 5
by Anonymous - Posted on 18 April 2025
I have been trying to order a repeat prescription using the NHS App for some days. Even though the prescription is overdue the medications do not appear as available on the app so I am now without medication. Unable to get through to the surgery. Certainly not the first time I have had problems with the practice
Visited April 2025
Review titled Bellevue Medical Centre
Replied on 29 April 2025
Dear Patient, Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards Frankie Patient Experience Team
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Review titled Excellent GP
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
Went to see gp for msk. Excellent doctor, very professional and empathetic. Really listened to the patient needs and proposed solutions to help.
Visited April 2025
Review titled Bellevue Medical Centre
Replied on 17 April 2025
Dear Patient, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Simply awful
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2025
tell me how it takes over a month to approve a prescription. i have been waiting over a month for a repeat prescription to be approved, i have tried to call the practice multiple times but simply cannot wait over 30 minutes for an answer
Visited April 2025
Review titled Bellevue Medical Centre
Replied on 29 April 2025
Dear Patient, I am sorry to see that you have struggled to contact the Practice via the telephone. We are currently experiencing increased demand on our telephone lines, which has resulted in longer wait times. Our patient services team has been working very hard to answer calls under the additional pressure. However, I recognise that difficulties in accessing the Practice can be extremely frustrating for our patients and I apologise unreservedly for any upset or inconvenience. Please be assured that the staff at the Practice are working to their capacity in these challenging circumstances. Kind regards Frankie Patient Experience Team
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Review titled Extremely poor service received
Rated 1 star out of 5
by Anonymous - Posted on 25 April 2025
Attended this G.P surgery on the 23rd of April to inform them of a change in my medication as per my hospital consultant. I was informed that the new medication would be ready by the afternoon of the 25th. Unfortunately the wrong medication was issued, so went back to speak to the receptionist to ask for the vital and life saving medication to be correctly issued. I was assured that as the medication is critical that a on-duty doctor would correct the mistake by the end of the day. To my absolute horror I have found after speaking to my pharmacist the new and correct medication has not been prescribed. I have now been forced to speak to my local hospital for further advice.
Visited April 2025
Review titled Bellevue Medical Centre
Replied on 29 April 2025
Dear Patient, Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards Frankie Patient Experience Team
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Review titled Genuinely good practice
Rated 5 stars out of 5
by Mrs.Geeta Kamat - Posted on 19 March 2025
I visited the Bellevue Medical Centre this morning for my appointment with an MSK practitioner this morning for a back check up as I had accidentally hurt my lower back 4 weeks ago. After taking my feedback on my accident, she asked the necessary concerned questions. Later she did a physical assessment of my limbs & back. She then summarised her assessment to inform me the precautions I could take & also shared a link with the exercises that I could do to help resolve my condition. I found her to be eloquent & quick in her diagnosis. I definitely recommend this surgery, the GP & the MSK practitioner for any similar issues you might be experiencing.
Visited March 2025
Review titled Bellevue Medical Centre
Replied on 20 March 2025
Dear Mrs Kamat, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Dr consultant appointment
Rated 4 stars out of 5
by Pauline Richards - Posted on 13 March 2025
My appointment with the Dr on Wednesday 12th March 2025, was very successful. Her passion for the job she does is so evident in her approach to me as a patient. She listened and made me feel heard. She was able to trace results of previous tests and explained the findings and arranging follow-up. She completely alleviate my fears and I left the consultation feeling cared about. She is an asset to the surgery and the medical profession.
Visited March 2025
Review titled Bellevue Medical Centre
Replied on 20 March 2025
Dear Pauline, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 07 March 2025
I contacted the surgery three days ago and was offered a telephone conversation to take place today between 14.00 and 16.00. My conversation was very prompt and extremely efficient. My request was dealt with to my great satisfaction. Many thanks to the surgery pharmacist.
Visited March 2025
Review titled Bellevue Medical Centre
Replied on 12 March 2025
Dear Patient, Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Frankie Patient Experience Team
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Review titled Excellent
Rated 5 stars out of 5
by Steve Jones - Posted on 18 March 2025
I visited with a problem that had risen due to an injury to an ankle. The doctor has a caring and professional attitude. They explain things clearly in an understandable way. They also have time to listen to the concerns of the patient and give good advice where needed. Could not be treated better.
Visited March 2025
Review titled Bellevue Medical Centre
Replied on 20 March 2025
Dear Steve, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team