Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled The nurse was fantastic!
Rated 5 stars out of 5
by Megan-Louise Bonner - Posted on 14 May 2025
The nurse was fantastic with my daughter for her preschool vaccinations. She made my daughter feel comfortable, showed interest and very attentive. She gave lots of post vaccination care advice to myself and I felt my daughter was in very safe hands. Thank you Lauren Fildew
Visited May 2025
Review titled Beacon Medical Group
Replied on 21 May 2025
Dear Megan-Louise Bonner, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2025
Beacon Medical always go that extra to sort any health issues in a quick time. A prime example of this was my Dr listened to my medical query and was able to quickly diagnose the problem.
Visited May 2025
Review titled Beacon Medical Group
Replied on 21 May 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Please call back much sooner than 2 weeks
Rated 5 stars out of 5
by Anonymous - Posted on 07 May 2025
I waited 2 weeks to be phoned by GP and advised to self refer to musculoskeletal service. GP could have rung me much sooner I think. I have lost 2 weeks. GP when she rang was pleasant and efficient. I am happy with next steps.
Visited May 2025
Review titled Beacon Medical Group
Replied on 21 May 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter. Feedback helps us to improve our services to ensure our patients receive the best possible care. Thank you. Beacon Medical Group
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Review titled Too slow!
by Anonymous - Posted on 07 May 2025
Two weeks for an appointment. Dr was fine when they eventually called but getting an appointment or seeing a doctor feels impossible! If you need mental support this service could have seriously hinder the patients outcome as a lot can happen within 2 weeks!
Visited May 2025
Review titled Beacon Medical Group
Replied on 21 May 2025
Dear patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience .Feedback helps us to improve our services to ensure our patients receive the best possible care. Thank you. Beacon Medical Group
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Review titled Medical advice
Rated 5 stars out of 5
by Stephen Bryant - Posted on 21 May 2025
Very happy with the advice I received from the Doctors telephone consultation. I was given a date and time of telephone call and it was honoured. I have no complaints with the Surgery knowing how busy it is.
Visited May 2025
Review titled Beacon Medical Group
Replied on 27 May 2025
Dear Stephen, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Really good GP
Rated 5 stars out of 5
by Mike Biscombe - Posted on 28 May 2025
The GP that saw me was thorough and sympathetic to my concerns. He gave me reassurance and has eased my mind over a particular issue but has referred me onwards to investigate another
Visited May 2025
Beacon Medical Group has not yet replied.
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Review titled Poor practice
Rated 3 stars out of 5
by Anonymous - Posted on 14 May 2025
Following sending an econsult it is not acceptable to tell a patient struggling with their mental health to wait two weeks for a telephone call
Visited May 2025
Review titled Beacon Medical Group
Replied on 21 May 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience. Feedback helps us to improve our services to ensure our patients receive the best possible care. Thank you. Beacon Medical Group
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Review titled Check up
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2025
Used the on line service to explain my condition. This resulted in a phone call appointment a couple of weeks away to discuss further with a GP. Had to then change the call appointment due to another family commitment. GP called at agreed time and she was very efficient. This lead to a face to face visit at the surgery the same evening. Referral for further consultation being arranged.
Visited May 2025
Review titled Beacon Medical Group
Replied on 21 May 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 28 May 2025
Getting a face to face appointment is nearly impossible and takes ages. Same day online consultation you will on average get a phone call 2 weeks later. Registration with this practice was an absolute nightmare. I would definitely not recommend beacon practice for anyone.
Visited May 2025
Beacon Medical Group has not yet replied.
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Review titled Good practicr
Rated 4 stars out of 5
by Anonymous - Posted on 28 May 2025
I have had to use the econsult service several times this year and each time, I have received a response on the date I was told I would and I have also received speedy telephone calls from the doctor.
Visited May 2025
Beacon Medical Group has not yet replied.