Axbridge Surgery
The Surgery, Houlgate Way, Axbridge, Somerset, BS26 2BJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Never let me down.
Rated 5 stars out of 5
by Adrian Champion - Posted on 14 May 2025
I had my annual asthma review yesterday. Always very helpful and informative. At the same time I was having a few problems with my ears, but the asthma nurse was even able to help me with this! Altogether a very valuable, useful and reassuring part of my year. I get an annual reminder to attend just in case I forget. Same with my annual blood checks.
Visited May 2025
Review titled Axbridge Surgery
Replied on 21 May 2025
We are very proud of our recall process and we are pleased to hear that you find this a reassuring part of your year. Celia Townend Practice Manager
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Review titled Visit for check up
Rated 5 stars out of 5
by Stephen George - Posted on 02 May 2025
Excellent service in good location. Caring and efficient. Very fortunate to have such good general practice near to home. As an older adult my wife and I rely on the service we get from this excellent practice. The nurse carrying out the tests was friendly and efficient
Visited May 2025
Review titled Axbridge Surgery
Replied on 06 May 2025
Thank you for leaving this most positive review which was a pleasure to send on to our team here. Celia Townend Practice Manager
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Review titled Very impressed with the practice nurse
Rated 5 stars out of 5
by Paul Martin - Posted on 21 May 2025
Went to the practice for my annual blood test and was very impressed with the professional attitude of the nurse who was very gentle and managed to find my vein first time when other nurses have struggled to take blood.
Visited May 2025
Review titled Axbridge Surgery
Replied on 21 May 2025
It has been a pleasure to feedback your review to our team - thank you for taking the time to post it. Celia Townend Practice Manager
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 07 May 2025
My appointment for blood test was dealt with on time in a friendly and relaxed manner. The nurse administered the test and made me feel very relaxed. She was very efficient and took the time to explain how long the results would take, and the next steps in relaying the results back to me. Blood tests are never something you look forward to, but she made the whole thing relaxed and professional.
Visited May 2025
Review titled Axbridge Surgery
Replied on 21 May 2025
To hear that your experience with us was relaxed and professional was excellent feedback to receive and pass on to our team. Thank you Celia Townend Practice Manager
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Review titled Blood testing
Rated 4 stars out of 5
by Caroline Smith - Posted on 02 May 2025
Had bloods taken on April 28. Person taking them had trouble getting a vein as my veins so small, but preserved asking me if I was ok and if I wanted to keep going. Task was accomplished.
Visited April 2025
Review titled Axbridge Surgery
Replied on 06 May 2025
I am pleased to hear that you feel your blood test was dealt with in such a competent way. Celia Townend Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Colette - Posted on 14 April 2025
I went to see one of the paramedics at the practice last week. He contacted and saw me on the same day. Excellent caring service. With a very patient trauma informed approach. Thank You
Visited April 2025
Review titled Axbridge Surgery
Replied on 14 April 2025
Our two Paramedics are integral to our same day urgent team and I have passed your compliment on to them. Thank you Celia Townend Practice Manager
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Review titled Prompt Service
Rated 5 stars out of 5
by Sandra Spencer - Posted on 10 April 2025
From the Receptionist who got someone to ring me to being seen at the practice very quick responses. My treatment is ongoing but effort made for me to be seen at Wedmore rather than Axbridge a bonus.
Visited April 2025
Review titled Axbridge Surgery
Replied on 14 April 2025
I am so pleased that you received such a quick response and that we were able to see you in Wedmore. Thank you Celia Townend Practice Manager
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Review titled Good Appointment, but no automatic follow-up
Rated 4 stars out of 5
by Peter Brooke - Posted on 15 April 2025
Blood test appointment was fine and well conducted. But, despite the fact that the test was asked for by the sergery, the receptionist could not make a follow-up appointment.
Visited April 2025
Review titled Axbridge Surgery
Replied on 25 April 2025
Our clinicians do not necessarily know what the appropriate follow up may be until after the results of a blood test are received, hence not always being able to make a follow up appointment. Once a blood test has been reviewed by a clinician if a patient needs any follow up, we will contact them to arrange the most appropriate appointment for them. Celia Townend Practice Manager
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Review titled Efficient and friendly
Rated 4 stars out of 5
by Anonymous - Posted on 28 April 2025
I have always found the practice helpful and efficient. I recently had to have a blood test and this was conducted on time and efficiently. The nurse who conducted it was very kind.
Visited April 2025
Review titled Axbridge Surgery
Replied on 06 May 2025
To be described as helpful, efficient and kind is music to our ears. Thank you. Celia Townend Practice Manager
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Review titled Great response
Rated 5 stars out of 5
by Richard Kilburn - Posted on 16 April 2025
Sent photos & details of non-critical issue by E-Consult on 14.04, had phone call on 16.04. Matter has been referred to a Dr for review. Excellent response, thus far.
Visited April 2025
Axbridge Surgery has not yet replied.