Ashfield Medical Centre - Ratings and reviews
Reviews
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Review titled Contacting Practice
Rated 1 star out of 5
by Fiona Ritchie - Posted on 26 January 2024
I was actually invited to contact the practice for a review by text. I can't reply to this text. Have tried to contact as per instructions but cannot get through nor can you access their website - page not found. If you turn up without an appointment you will not be allowed in.
Visited January 2024
Review titled Ashfield Medical Centre
Replied on 26 January 2024
We have checked our listings and you do not appear to be a registered patient with Ashfield Medical Centre in Milton Keynes? Our website is www.ashfieldmc.co.uk and is fully working. Maybe you would like to try again. Regards Ashfield Team
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Review titled avoid avoid avoid
Rated 1 star out of 5
by Anonymous - Posted on 03 January 2024
1. Staff members are rude and inadequately trained in customer service skills or anything else for that matter 2. Impossible to get an appointment 3. Phone lines are always busy 4. The General Medical Council should close this center to save lives. Even vets provide more care to animals than this place to human beings. Summary: avoid avoid avoid at any cost. Would like to give 0 stars but that's not an option unfortunately
Visited January 2024
Ashfield Medical Centre has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Julie Morris - Posted on 19 January 2024
I phoned reception took a while to get through, but was soon as I did I spoke to the receptionist who then asked for a call from the GP. GP called me and asked my symptoms and got me an appointment an hour later. I have been with this practice for 30 years or more, just there can be a few tweaks done but they are doing their best. The staff are always really helpful and polite.
Visited October 2023
Ashfield Medical Centre has not yet replied.
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Review titled Awful Practice
Rated 1 star out of 5
by Anonymous - Posted on 24 May 2023
Before i start, if the Ashfield Medical Centre wants to reply just like to everyone else saying i am not a patient there, i am, however i want to stay anonymous. This practice has always been terrible. For some of my visits, the doctors have sat right in front of me googling my symptoms and deciding my diagnosis from whatever comes up, i can literally do that at home myself instead of paying for taxi and wasting my time coming all the way there just to have my symptoms googled for me. I come in for help and medicine needed not for google to be used to decide my diagnosis. I had covid a while back as well, i called in for an appointment saying my temperature was 40° and my lungs were burning up, i was struggling to breathe. They told me not to call them unless i am dying as they have “patients who require more help.” Last time i went to the practice was about a week ago, where i have seen their phones ringing, and patients waiting at reception while they are sitting in the staff room, drinking coffee and having a laugh as if there are no patients waiting for help. I was supposed to receive a call today from a doctor as a phone appointment but no one has called or tried to contact me in any other way. I highly do not recommend this medical practice unless you want to be pushed further to your death and being given the impression of “I don’t care.” Can not describe how disappointed i am in this. We pay taxes yet not receive the help we need. And what are the staff even getting paid for? For chatting to each other, having a laugh and drinking coffee? Give us the job there as well then. I’m sure many of us don’t mind coming in for a coffee and getting paid for it.
Visited May 2023
Ashfield Medical Centre has not yet replied.
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Review titled Brilliant Service Today
Rated 4 stars out of 5
by Anonymous - Posted on 04 November 2022
My Husband came home from his appointment today very impressed with the service he had, quick to get an appointment, extremely helpful doctor, took his issue seriously and professionally. Getting through on the phone is sometimes tricky, but since we have started emailing for an appointment, it has been no problem.
Visited November 2022
Ashfield Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anne leitch - Posted on 26 October 2022
I cant fault anyone in the practice always there when needed they go above and beyond to help always get a call back from the doctors and they actually listen to you and if u need to be seen they get u in to be seen Wouldn't go anywhere else
Visited October 2022
Ashfield Medical Centre has not yet replied.