Ammonite Health Partnership - Ratings and reviews
Reviews
-
Review titled great practice
Rated 5 stars out of 5
by ANN TAYLOR - Posted on 13 March 2024
A really supportive and enjoyable conversation with the nurse. Could not have been conducted better. Unfortunately I do not have a smart phone and the code that was sent to my dinosaur phone was not accepted by this computer. Perhaps a note to send reminders to my email instead. Thank you
Visited March 2024
Ammonite Health Partnership has not yet replied.
-
Review titled Good practice.
Rated 3 stars out of 5
by David Porteous - Posted on 08 February 2024
I received a reply to my e-consult which was concise and to the point. However, I did not see my physiotherapist, it was conducted via the phone, also I've been doing pertinent exercises since my injury to my Achilles tendon. When the pain increased further with continued exercising I took another look at Dr Google and from a medical person who advised rest and Voltarol to help reduce swelling and pain. This has done the job. Thank you for all your help.
Visited February 2024
Ammonite Health Partnership has not yet replied.
-
Review titled Helpful receptionist
Rated 5 stars out of 5
by Liz - Posted on 02 February 2024
I'm a new patient and needed to go into the practice today to sort a few things out, once parked I found the signs easy to follow. There was a small queue and one person on reception in the afternoon. That person was incredibly helpful, kind and patient and made me feel very welcomed and at ease. It's a pity I can't name them as I really would have liked them to receive the positive feedback they deserve, I did thank them at the time.
Visited February 2024
Ammonite Health Partnership has not yet replied.
-
Review titled website
Rated 3 stars out of 5
by claire E Thompson - Posted on 01 December 2023
website could benefit from having e-mail contact details so healthcare professionals can communicate in this way rather than taking up valuable phone time for both parties
Visited December 2023
Ammonite Health Partnership has not yet replied.
-
Review titled Awful econsult service
Rated 2 stars out of 5
by Anonymous - Posted on 19 November 2023
Spent ages trying to fill out econsult. Received a text message stating I would get a callback. No call was made!
Visited November 2023
Ammonite Health Partnership has not yet replied.
-
Review titled Excellent service
Rated 5 stars out of 5
by Mrs K Tancock - Posted on 27 October 2023
I completed an e-consult first thing and a GP called me within a couple of hours to discuss my concerns. He was kind, patient and really helpful. He made some suggestions which he talked through with me, and my situation was swiftly resolved. Absolutely excellent service.
Visited October 2023
Ammonite Health Partnership has not yet replied.
-
Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2023
After a recent late afternoon emergency dental appointment where I had to go back the following day for a potentially difficult tooth extraction, I rang the GP surgery and left a message asking it it would be possible to get a prescription for meds to help my anxiety as I have an absolute terror of dentists. I got a call back almost straight away and the receptionist couldn't have been more empathetic and kind and said she'd see what she could do. I got a text message at 7pm that evening to say a prescription had been sent to the pharmacy for me to collect in the morning. The tooth extraction was successful and stress-free and I cannot thank the GP surgery enough because without their help there is no way I'd have coped. Excellent service all round
Visited October 2023
Ammonite Health Partnership has not yet replied.
-
Review titled Great practice in general
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2023
Following a 111 call and a call to reception, I was given a same day consultation with a lovely doctor who listened to all my independent and not necessarily linked symptoms. She diagnosed Shingles, which I had mistakenly thought was a reaction to the antibiotics given for a UTI. Unfortunately, I lost a whole 24 hours because of a disappointing phone consultation the day before. Despite all the information I had given reception and previously given 111, (as my e-consult concluded that I needed to see a GP), this doctor had clearly failed to read my notes. I had to repeat the whole scenario again, feeling exhausted and in pain. I believe she failed to ask the right questions which would have saved me a day of painful, undiagnosed Shingles. Instead, I was given steroid cream and antihistamines following an unsympathetic and non thorough phone call. I do wish to balance this disappointing experience with the mainly exemplary service I have received by reception, doctors and nurse practitioners alike.
Visited July 2023
Ammonite Health Partnership has not yet replied.
-
Review titled A different class of doctor
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2023
Recently swapped from another practice, I cannot recommend highly enough this practice and Tunnel Road. All staff are friendly and helpful and I have received an outstanding service since swapping, one of my ongoing issues was resolved with an econsult, telephone call, appointment and prescription within 24 hours ! unbelievable. Thank you to everyone who works here and the management team, every experience I've had with them has been a positive one.
Visited May 2023
Ammonite Health Partnership has not yet replied.
-
Review titled Amazing reception staff
Rated 5 stars out of 5
by Jennifer Macaulay - Posted on 05 April 2023
My family and I were staying in Bridport on holiday, when my daughter became unwell. Your receptionists were amazing and went above and beyond to get my family the help we needed on what turned out to be a very stressful day. I can not thank them enough!
Visited April 2023
Ammonite Health Partnership has not yet replied.