Almond Road Surgery
Almond Road, St. Neots, Cambridgeshire, PE19 1DZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2025
Yesterday I needed to visit my GP for an urgent appointment. The reception staff were very helpful and are always polite. The GP examination was thorough and I didn't feel rushed ( which happened in my previous surgery). So happy we changed to Almond Road.
Visited May 2025
Review titled Almond Road Surgery
Replied on 23 May 2025
Dear Patient Thank you for your kind feedback. We're so pleased to hear that you felt supported by our reception team and GP, and that your experience at Almond Road Surgery has been a positive one. We will share your comments with the practice team. Louise Crisp Practice Operations Manager
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2025
I am a new patient to the surgery and I was very happy with my first visit. The Doctor I saw was very good. The receptionist was lovely and cheerful . I am glad I joined the practice. Thank you
Visited May 2025
Review titled Almond Road Surgery
Replied on 16 May 2025
Dear Patient Thank you for your feedback and taking the time to share your experience. We're delighted to hear that you are happy with the service we provide. This feedback will be shared with the team. Louise Crisp Practice Operations Manager
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Review titled Great staff and availability in emergency situations
Rated 4 stars out of 5
by Anonymous - Posted on 02 June 2025
My partner called about an issue our toddler had that required immediate attention. We were given an in person appointment with the GP on that morning. The GP was really helpful in quickly diagnosing the issue and prescribing medication, while remaining patient and kind with our toddler during the examination. As with other surgeries, I can't say it's easy to get appointments for everyday stuff, but when there is an emergency, the surgery never failed to provide for us. The care team is professional, and one GP in particular always gave us an exceptional treatment with any visit we had there with him.
Visited May 2025
Review titled Almond Road Surgery
Replied on 02 June 2025
Dear Patient, Thank you for your kind and thoughtful feedback. We’re really pleased to hear that your partner and toddler were able to get the urgent care they needed, and that the GP was both thorough and compassionate during the appointment. It’s always encouraging to know that our efforts to prioritise emergencies are making a difference. We will ensure your comments are shared with everyone involved. Louise Crisp Practice Operations Manager
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Review titled Last appointment
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2025
Considering the state of the NHS, my last few appointments have been a pleasure and been treated with so much respect from all members off staff, all the ladies in reception are very respectful The GPs and the practitioner nurse have been amazing with treatment and care, can’t thank you all enough,
Visited May 2025
Review titled Almond Road Surgery
Replied on 08 May 2025
Dear Patient, thank you for taking the time to leave your kind comments, this feedback will be shared with the team. Louise Crisp Practice Operations Manager
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Review titled Professional
Rated 5 stars out of 5
by Lee Moisan - Posted on 23 May 2025
Great doctor, really efficient , would recommend . Swift and satisfied my results were also at surgery
Visited May 2025
Review titled Almond Road Surgery
Replied on 23 May 2025
Dear Lee Moisan, Thank you for your positive feedback. We’re delighted to hear that you found the doctor efficient and that you were satisfied with the service provided. It’s great to know your results were available promptly. Your feedback will be shared with the staff. Louise Crisp Practice Operations Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Ian Bewick - Posted on 09 May 2025
All aspects very satisfactory. All staff encountered were very friendly and efficient. My concerns were all met and my mind put at rest.
Visited May 2025
Review titled Almond Road Surgery
Replied on 09 May 2025
Dear Ian Bewick, Thank you for taking the time to share your kind feedback. We are very pleased to hear that you were satisfied with all aspects of your visit and that our team provided the reassurance and support you needed. Your comments regarding the friendliness and efficiency of our staff are greatly appreciated and will be shared with the entire team. Louise Crisp Practice Operations Manager
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Review titled Professional
Rated 5 stars out of 5
by Lee Moisan - Posted on 09 May 2025
My appointment was detailed and extensive , very thorough and my prescription and paperwork was sent through the system swiftly
Visited May 2025
Review titled Almond Road Surgery
Replied on 15 May 2025
Dear Lee Mosian Thank you so much for your kind feedback. We're really pleased to hear that you found your appointment thorough and that your prescription and paperwork were handled efficiently. Your comments are greatly appreciated. Louise Crisp Practice Operations Manager
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Review titled The best GP practice
Rated 5 stars out of 5
by Millie - Posted on 27 May 2025
Myself and my little one have recently changed over to Almond Road surgery as we hadn’t had a very good experience elsewhere. Almond Road are great, we are able to get an appointment quickly and easily. Our Doctor is excellent and I feel listened to. Overall a fantastic surgery.
Visited May 2025
Review titled Almond Road Surgery
Replied on 02 June 2025
Dear Millie Thank you so much for taking the time to share your positive experience with Almond Road Surgery. We’re delighted to hear that you and your little one have found our team approachable, attentive, and easy to get appointments with. Your feedback means a lot to us, and we will be sharing your feedback with the whole team to let them know their hard work is appreciated. Louise Crisp Practice Operations Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2025
The doctor spent time explaining everything to expect. Also booked me to have blood tests and ecg within 20 minutes. I cannot fault the service received
Visited May 2025
Review titled Almond Road Surgery
Replied on 09 May 2025
Dear Patient, Thank you for taking the time to share your feedback. We’re so pleased to hear that you felt well-informed and were able to access tests so promptly. Louise Crisp Practice Operations Manager
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2025
Had a phone appointment and was listened to, asked questions, not rushed and given a plan of action. I have always been so grateful to be a patient at Almond Road. I have rarely experienced a problem getting an appointment or a referral if needed and it’s great that there is a female doctor to see for more delicate issues that I might not want to see a male doctor about.
Visited May 2025
Review titled Almond Road Surgery
Replied on 09 May 2025
Dear Patient, Thank you for taking the time to share your positive comments about your recent experience at the practice. Your kind feedback is greatly appreciated and will be shared with the whole team. Louise Crisp Practice Operations Manager