Almond Road Surgery
Almond Road, St. Neots, Cambridgeshire, PE19 1DZContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Almond Road Surgery.
Reviews
-
Review titled Mixed Feelings
Rated 3 stars out of 5
by Amy Lent - Posted on 22 January 2025
I’ve unfortunately had a negative experience during my last appointment with one doctor in particular, who must be one of the most incompassionate doctors I’ve ever come across. The reluctance to help, try to understand and most importantly show an element of empathy/care towards my health issue (which surely should be the most integral part of being a GP) is outstanding. He has been dismissive and verging on condescending when I have seen or spoken to him. I left the surgery feeling unheard, and even tearful. I should not hear that there’s nothing anyone can do to help with this challenge before all avenues have been explored. Especially when I offered to pay privately!
Visited January 2025
Review titled Almond Road Surgery
Replied on 24 January 2025
Dear Amy Lent Thank you for your recent feedback relating to your experience at the practice. We apologise that your felt this was a poor service and did not meet your requirements. Please do not hesitate to contact me at the practice on 01480 473413 if you would like to discuss this further. Thank you Louise Crisp Practice Operations Manager
-
Review titled Horrible practice
Rated 1 star out of 5
by Anonymous - Posted on 11 January 2025
Today I was denied treatment by doctor in charge due to my very serious health problems not being urgent enough, because I have suffered with these conditions for a while now so that makes it less important. Would avoid if you have a choice.
Visited January 2025
Review titled Almond Road Surgery
Replied on 13 January 2025
Dear Patient, thank you for your recent feedback relating to your experience at the practice. We apologise that your felt this was a poor service and did not meet your requirements. Please do not hesitate to contact me at the practice on 01480 473413 if you would like to discuss this further. Thank you Louise Crisp Practice Operations Manager
-
Review titled very well run practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2024
I had a problem with atrial fibrillation and the nurse I saw informed a doctor promptly and I was most impressed by my help and assistance and usually happy
Visited August 2023
Review titled Almond Road Surgery
Replied on 13 January 2025
Thank you for taking the time to leave your kind comments, this feedback has been shared with the team.
-
Review titled almond road doctors
Rated 4 stars out of 5
by Anonymous - Posted on 25 July 2023
Usually the service is good and the staff are really helpful but im stressed getting help at the moment to see a urologist ive been suffering since march and told to wait a year and three months on still waiting and i am told to ring this number and that number and told to go private but its expensive and not a choice
Visited July 2023
Review titled Almond Road Surgery
Replied on 31 July 2023
Dear Patient, Thank you for taking the time to leave us your feedback. If you could please contact the practice to discuss this medical concern further we will attempt to help your situation.