Adur Health Partnership - Northbourne Medical Centre - Ratings and reviews
Reviews
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Review titled Very helpful receptionist
Rated 4 stars out of 5
by Angela Avis - Posted on 26 October 2023
Incredibly helpful receptionist when I phoned to make appointment and then answered my queries. I felt valued.
Visited October 2023
Review titled Adur Health Partnership - Northbourne Medical Centre
Replied on 01 November 2023
Dear Mrs Avis, thank you very much for your kind review. I was very glad to have read about your positive experience at the surgery. I will make sure it is passed on to our Reception team who will be thrilled to receive it. Yours sincerely, Petra Butler Patient Experience Manager
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Review titled Unable to see a GP
Rated 1 star out of 5
by Anonymous - Posted on 03 February 2023
I've phoned several times and been unable to get an appointment at all about something I'm quite worried about. Urgent appointments are only available if you ring at 8am. Tried again on Friday at 8:04am. I'm 27th in the telephone queue before I can even get to speak to someone to try and get an appointment. It's the 4th time I've rung. Every time I get through to make a routine appointment, there are none available in their calendar, and they just ask me to call back. It just seems impossible to see a doctor.
Visited February 2023
Adur Health Partnership - Northbourne Medical Centre has not yet replied.