Emergency Dental Service Plymouth - Ratings and reviews
Reviews
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Review titled Poor attitude and customer service
Rated 3 stars out of 5
by DapR - Posted on 20 February 2024
I have been in pain since just before Dec 2023 and its been extremely painful. I have a back tooth that needs to be filled and I've been put through for an appointment twice now, of which both times. the filling has come out within a week. This morning I called and I cannot believe this is how you would speak to someone in need of help its shocking. Now the NHS only does temporary work so apparently people on benefits don't matter anymore, is that correct. One lady I spoke to for the last appointment was wonderful but that was because the filling lasted 1 day so she put me straight back to be seen again. Just over a week later it has fallen out again and because they have gone deeper it hurts alot more. What did I ever do to thos person to get spoken to like that. If I have any mistake in this its because im writing it in pain and angry with my last interaction with them.
Visited February 2024
Emergency Dental Service Plymouth has not yet replied.
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Review titled Rubbish
Rated 1 star out of 5
by Anonymous - Posted on 11 September 2023
Wednesday/Thursday/Friday . Of last week and I got the same response the nurse will ring you before 5pm . Nothing was forthcoming, and I still have tooth ache, I am 81 years old plus a naval veteran. Very poor service.
Visited September 2023
Emergency Dental Service Plymouth has not yet replied.
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Review titled Great dentist
Rated 5 stars out of 5
by Rachael nosworthy - Posted on 05 July 2023
I had a huge abscess and a broken tooth and the lovely dentist and her dental nurse were fabulous. Put me At ease and got the job done in no time.. Can't thank them Enough. Happy 75th birthday today NHS
Visited July 2023
Emergency Dental Service Plymouth has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Lee - Posted on 27 May 2023
After struggling with molar tooth pain for months and being fobbed off with a temporary filling by my private dentist I had to ring the emergency as I was in absolute agony. They got me an appointment the day I rang and the dentist x rayed and extracted the tooth. Very caring and I couldn't have asked for a better service. It's a shame private dentists can't be like this instead of only thinking of what money can be made. Thanks again for relieving me from excruciating pain.
Visited May 2023
Emergency Dental Service Plymouth has not yet replied.
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Review titled Out of pain thanks to the dental team!
Rated 4 stars out of 5
by Anonymous - Posted on 22 April 2023
After ringing 7 trees for 3 days I was told to try again but the 03 number on Saturday morning, they got me in that morning and I'm terrified of dentistry the dental nurse helped me calm my nerves and the dentist was very patient and with both of them I managed to handle a tooth removal without anesthesia, I'm very greatful for the help and patience of tears and nerves.
Visited April 2023
Emergency Dental Service Plymouth has not yet replied.
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Review titled Such a good experience!
Rated 5 stars out of 5
by Sharon Lambert - Posted on 13 April 2023
I needed emergency treatment prior to starting chemotherapy. The receptionists were very warm, listening carefully to my plea, and fitting me in for a first appointment. The dentist and nurse were kindness itself. I had a thorough examination with x-rays, was given lots of good advice and an urgent second appointment was made for an extraction to be done before chemo started. The second dentist and nurse were equally skilled and kind, the procedure was done without any pain or discomfort and I was given more excellent advice. My experience of Seventrees has been superb, I wish I could carry on coming here for dentistry. Thank you all.
Visited April 2023
Emergency Dental Service Plymouth has not yet replied.
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Review titled Cannot speak highly enough
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2023
My mum is visiting me in Plymouth and is in extreme pain due to a root being left in her gum after an extraction last year. She was told in Scotland it would be a 3 month wait to get it removed. The pain escalated over the weekend while she was here. Phoned Access on Monday morning and by 3pm she was in having the fractured route removed, after weeks of building pain. The dentist had a lovely bedside manner and was determined to sort my mum out. Reception staff and nurses were also warm and welcoming. Can’t thank them all enough.
Visited April 2023
Emergency Dental Service Plymouth has not yet replied.
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Review titled Led down a garden path and got nowhere
Rated 1 star out of 5
by Anonymous - Posted on 15 April 2023
Couldn't get past the message that said there are no more available appointments today try again at 8 the next morning. This I did and got through straight away to hear the same message. I must have been one of the first callers each time I tried. Very disappointed
Visited April 2023
Emergency Dental Service Plymouth has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Sophiee Mariee - Posted on 03 April 2023
I had a bad tooth ache and the same day they got me in for a emergency appointment..they were polite. Thank you.
Visited April 2023
Emergency Dental Service Plymouth has not yet replied.
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Review titled Failing service
Rated 1 star out of 5
by Anonymous - Posted on 24 January 2023
The current system is broken. Ring at 845, 20 patients in the que ahead of me, In pain since October, 111 can't help, I have rang the service and missed work told to wait for call no call back, Ring again told if I keep ringing every day I'll eventually get an appointment. This is not OK I'm not sleeping as I'm In agony. Cant eat much feel sick and unwell. I just need help and can't get any, I can't afford to pay £360+ for private treatment since My dentist suddenly stopped seeing nhs patients I just want help from this service, or someone.
Visited January 2023
Emergency Dental Service Plymouth has not yet replied.