SpaMedica Southampton
Stoneham Place, Stoneham Lane, Southampton, Hampshire, SO50 9NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled superb service
Rated 5 stars out of 5
by Alastair McNeile - Posted on 13 July 2024
From the transport provided to the surgeon involved it was the NHS at its absolute best. Thank you so much
Visited July 2024
SpaMedica Southampton has not yet replied.
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Review titled An Amazing Hospital
Rated 5 stars out of 5
by Lily Lewis - Posted on 03 August 2024
I had my first cataract done in July and my second cataract done Wednesday 31st .Every one so kind caring and very efficient.Would recommend SpaMedica Southampton to anyone who needs eye surgery. Thank you all.
Visited July 2024
SpaMedica Southampton has not yet replied.
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Review titled Excellent staff & facilities
Rated 5 stars out of 5
by Clare - Posted on 25 July 2024
I have recently had cataract surgery in both my eyes and the care and service I received on both occasions was amazing. Even though they must see a lot of patients for the same procedure all the staff were really friendly, introduced themselves first, and made me feel relaxed and comfortable. They explain all about the procedure and tell you what they are doing each step of the way as you have the pre-op drops and pellets inserted and then during the operation itself it was reassuring to hear the surgeon explain what he was about to do every step of the way. The facilities are clean and modern and you are moved from one area to another quite easily with free refreshments in the waiting areas and friendly staff who offer to get you a drink as well. The after care information was very well explained and the pamphlet pack and drops are all handed out in a paper bag to take home with you. Your eye is protected by a clear shield for the first 24hours which is very helpful as it is quite watery afterwards and very tempting to touch it or scratch it as the anaesthetic wears off. My husband had to have his cataract operation at Andover hospital earlier this year and although the staff were equally friendly and helpful I don’t think his after care information was given in as much detail and he wasn’t given an eye shield either. He also unfortunately got further inflammation in his eye and had to have further treatment. He has had 3 of his hospital appointments cancelled since March and is still waiting for his follow up assessment before they can proceed to his second eye op. Whereas I have had both mine done in just over a month via Spa Medica.
Visited July 2024
SpaMedica Southampton has not yet replied.
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Review titled Efficient and friendly
Rated 5 stars out of 5
by Marion Harris - Posted on 28 July 2024
Very professional organisation that gave me confidence from the outset. My operation was handled like a well oiled machine yet I was not left feeling that it was impersonal - everyone smiled and made me feel at ease and any questions I asked were dealt with immediately. After care was excellent - I called twice with concerns and an optometrist rang me back within an hour and addressed my problems in a friendly but efficient manner. I would not hesitate to recommend such an excellent organisation that have given me back my sight, and cannot thank them enough for such a brilliant result.
Visited July 2024
SpaMedica Southampton has not yet replied.
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Review titled Amazing Team
Rated 5 stars out of 5
by Trevor K - Posted on 04 August 2024
I have poor health and losing my sight to a cataract was an awful blow. I was referred to another practice who refused to operate. Fortunately I was referred to Spamedica and everything ran so very smoothly from making the appointment to the treatment. All staff were excellent, reassuring, pleasant and polite. All of the information given about the procedure was explained and all my questions were answered. On the day of the operation I was understandably nervous but soon discovered that I was worried for no reason. The surgeon was most reassuring and 7 minutes later I was leaving the theatre. I have worn glasses all of my life and thanks to this simple procedure I now only need reading glasses. I cannot wait to have my other eye done. Thank you Spamedica in Southampton, you are all exemplary.
Visited July 2024
SpaMedica Southampton has not yet replied.
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Review titled Caring practice
Rated 5 stars out of 5
by James Smith - Posted on 31 July 2024
Had pre-asessment on the Saturday afternoon, they booked me in for tuesday morning at 09:20 procedure carried within about 20 monutes, and out by midday, next day the eye i had done was so much better, everthing brighter and clear!
Visited July 2024
SpaMedica Southampton has not yet replied.
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Review titled Cateract removal
Rated 5 stars out of 5
by Mike - Posted on 16 July 2024
Ruthlessly Efficient, in the nicest possible way. More than delighted with outcome, cateract both eyes Mike
Visited July 2024
SpaMedica Southampton has not yet replied.
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Review titled Just Brilliant
Rated 5 stars out of 5
by Andrew Roberts - Posted on 18 July 2024
From the person who checked me in at the door to the nurse who discharged me after the operation everyone was so helpful, so professional and it was all so calming and easy. I have nothing but praise for the whole set up and couldn't recommend it highly enough. The pre-op booklet was excellent, explained exactly what would happen so I felt very calm about the whole thing. My only tiny point to make is that my wife came with me and we didn't realise that she could have come through and sat with me while I was waiting for the operation, she stayed in the first waiting room. It wasn't a problem but it would have been nice to wait together. This is a tiny issue as I say, doesn't detract from the amazing work all the staff do at the practice. Definitely a ten out of ten from me just the same.
Visited July 2024
SpaMedica Southampton has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 08 June 2024
Very quickly through the operation and the receptionist booked a taxi for me afterwards. Only problem was being allowed 3 hours and all through in one hour - so my pick up was not available.
Visited June 2024
SpaMedica Southampton has not yet replied.
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Review titled A good procedure
Rated 4 stars out of 5
by Sally Ducellier - Posted on 16 June 2024
Everything about the actual procedure was wonderful the way the Dr told you everything you were doing and the nurse who greeted you into the actual theatre was a steadening presence It is just a shame that the whole experience is marred by sitting around for 2 hours before you have the procedure I am sure there must be a better way
Visited June 2024
SpaMedica Southampton has not yet replied.
Information supplied by Spamedica