SpaMedica Poole
Forelle House, Marshes End, Upton Road, Poole, Dorset, BH17 7AGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Impressive Facility
Rated 5 stars out of 5
by MR RJ DAVIES - Posted on 04 April 2025
Attended for a cataract assessment and very prompt (a week!) follow up procedure. Highly competent and cheerful team throughout organization from admin staff to clinicians. Some waiting around involved between each stage but reasonable considering the high throughput. I believe backlog has been cleared, hence short wait between assessment and procedure, If only rest of NHS was as impressive.
Visited March 2025
SpaMedica Poole has not yet replied.
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Review titled Caring and efficient
Rated 5 stars out of 5
by Michael Flanders - Posted on 14 March 2025
I can’t praise Spamedica enough. Friendly staff and a well run and efficient service. An initial appointment for a pre operative check was made within a week of referral from my doctor and the operation was arranged within a week of blood tests that were required . The operation was well run.
Visited March 2025
SpaMedica Poole has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Georgia Watson - Posted on 13 March 2025
The service is very professional. I was treated with great respect. For someone with a disability, I was not hurried, and everything was explained to me regarding the surgery, and afterwards.
Visited March 2025
SpaMedica Poole has not yet replied.
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Review titled Professional & Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2025
I have just had my cataract op at SpaMedica Poole. All the staff are very professional. The surgeon and his team explained everything pre and post op in layman’s terms. I would recommend their service
Visited March 2025
SpaMedica Poole has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Mrs Diana F Wend - Posted on 05 March 2025
A most efficient and caring company. People all knew their jobs and accomplished them with panache. Perhaps I missed out but my only complaint was that nobody smiled. Not that that is that important perhaps ? I was delighted that a nurse made sure I had a nice hot cup of coffee after the proceedings.
Visited March 2025
SpaMedica Poole has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Doug Couchman - Posted on 19 February 2025
From pre-assessment through to cataract surgery the whole procedure was first class. All of the staff concerned were friendly and helpful and explained thoroughly what they were going to do. The consultant on the day of surgery and the team were excellent and the whole procedure was carried out quickly and efficiently. I would recommend Spa Medica to anyone needing cataract removal. I am now looking forward to having my other eye done!
Visited February 2025
SpaMedica Poole has not yet replied.
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Review titled excellent experience
Rated 5 stars out of 5
by Julia Allen - Posted on 04 April 2025
The pre operation examination was prompt and efficient and on time. The cataract operation was less than a week later and was prompt, efficient, fully explained, without pain during the operation, and exactly as you had forecast. The staff were extremely helpful both before the operation and after. The instructions for the after care were simple and easy to carry out. Many thanks for your care and consideration.
Visited February 2025
SpaMedica Poole has not yet replied.
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Review titled Great procedure with care and attention.
Rated 1 star out of 5
by Bob Plowman - Posted on 06 February 2025
What a wonderful place to have had my cataracts replaced. All the team are extremely friendly and do all they can to make you relaxed. My surgeon was very thorough in every task. Got to have the other eye done now and looking forward to be able to see properly again. Thanks to every one involved from the team at reception to all the nurses and surgeon's. Not forgetting the lady that walks around offering you tea and biscuits. Also the building is extremely clean.
Visited February 2025
SpaMedica Poole has not yet replied.
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Review titled Great Practice. Great Staff. Painless procedure
Rated 5 stars out of 5
by mrs maria lockhart - Posted on 10 February 2025
From walking through the door to leaving I had a great experience. Staff were friendly, kind and informative. My cataract surgery was completely painless and done in 6 minutes!. The consultant was amazing, as were the nurses, receptionist. I couldn't have had such a lovely experience without them all. I can't wait to have my other eye done. I have had no problems since the cataract was removed. Thank you all at SpaMedica Poole
Visited February 2025
SpaMedica Poole has not yet replied.
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Review titled Amazing practice
Rated 5 stars out of 5
by Chris caunter - Posted on 11 February 2025
Wonderful experience for my cataract operation , could not fault any part of the service , well done Spa Medica will recommend without hesitation.
Visited February 2025
SpaMedica Poole has not yet replied.
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