SpaMedica Coventry
1410 Spring Place, Herald Avenue, Coventry Business Park, Coventry, West Midlands, CV5 6UBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient and Friendly Place
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2025
I found all the staff from receptionists, nurses, optometrists and surgeons extremely efficient and friendly and always putting you at ease. Everything was explained at each stage.
Visited December 2024
SpaMedica Coventry has not yet replied.
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Review titled Superb staff and standards
Rated 5 stars out of 5
by Anonymous - Posted on 18 December 2024
I'm entering the doors I was met by a lovely man who checked me in and also lovely young lady on reception very clean tidy great coffee provided by the lovely man at the door every step of the way I was greeted by lovely friendly staff everything went well great care given to me thank you all so much. Debra
Visited December 2024
SpaMedica Coventry has not yet replied.
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Review titled Confident care
Rated 5 stars out of 5
by Eileen Fletcher - Posted on 20 November 2024
Had cataract surgery within 2 days of assessment. I was taken very good care of due to being very nervous, everyone was really friendly and made to feel at ease. Thankyou
Visited November 2024
SpaMedica Coventry has not yet replied.
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Review titled Impressive
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2024
The initial consultation appointment was very speedy post referral. The staff were very friendly, communicative and helpful. A date for the cataract procedure was offered shortly after the consultation, and on the day I was out writing two hours. Swift, and the outcome is great!
Visited November 2024
SpaMedica Coventry has not yet replied.
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Review titled Clean friendly welcoming reassuring and just lovely
Rated 5 stars out of 5
by Megan Bennett - Posted on 15 November 2024
My 87 year old Mother had a procedure today 15/11/2024 9.20 till 12ish all staff were lovely they were all polite welcoming informative professional and so to her needs thank you to the lovely lady who took her to surgery and the amazing cleaner who wad so caring and just lovely you are diamonds all of you congratulations to a real amazing Team
Visited November 2024
SpaMedica Coventry has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Malcolm Rathbone - Posted on 23 November 2024
From the initial consultation to the cataract surgery, the procedure was very good, all staff were very efficient, and explained all that was going to be done. Everywhere was spotlessly clean. The surgery was very good, no real after effects. My one observation that could help, is the waiting time, from doing all paperwork to the surgery, there was 5 people in front of me, which made for a long wait, this is an observation, not a complaint. Very well done to all.
Visited November 2024
SpaMedica Coventry has not yet replied.
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Review titled Extremely professional
Rated 5 stars out of 5
by Anonymous - Posted on 27 November 2024
From the reception staff , cleaners , nurses , and surgeons the customer service , and treatment was impeccable . Well done and thank you !
Visited November 2024
SpaMedica Coventry has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mike McCarthy - Posted on 12 December 2024
Had a cataract procedure yesterday on my R eye. All went very smoothly, excellent treatment. Today my vision is perfect and very little discomfort Very pleased.
Visited November 2024
SpaMedica Coventry has not yet replied.
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Review titled Mixed Experiences
Rated 4 stars out of 5
by Anonymous - Posted on 19 November 2024
I have had 2 cataract operations at thus clinic. The first was very positive and went smoothly. However, the second one was less so. The actual procedure was quite traumatic because the staff were not attentive to my needs when I told them I was uncomfortable and getting very wet from the dripping water that soaked my jumper. The surgeon was not as approachable or informative as during the first experience, she did not talk me through what was happening and overall the operating staff did not really seem to take interest in me. I was literally shaking at the end of procedure and was only given paper towels to stuff down my jumper to soak up the water. As an 80 year old wearing a cold wet jumper was both uncomfortable and unhealthy. Especially after such a traumatic experience. I had been looking forward to the second operation after the first experience, but regret it now. Aside from the actual procedure itself, everybody else was helpful.
Visited November 2024
SpaMedica Coventry has not yet replied.
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Review titled Fantastic Clinic
Rated 5 stars out of 5
by Maurice Deeley - Posted on 26 November 2024
My whole experience was a positive one. Very professional clinic, the staff were very friendly and reassuring. It was so well organised. Thank you very much.
Visited November 2024
SpaMedica Coventry has not yet replied.
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