Thornton Road & Valley Park Surgery - Ratings and reviews
Reviews
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Review titled Amazing work
Rated 5 stars out of 5
by Niv - Posted on 25 April 2024
After a recent surgery at this hospital, I can't praise the staff enough for their exceptional care. From the attentive nurses to the skilled surgeons, everyone went above and beyond to ensure my comfort and recovery. The facility itself is modern and well-equipped, providing a sense of confidence and security. Even during busy times, they maintained a high level of professionalism and efficiency. My experience here was truly outstanding, and I wouldn't hesitate to recommend this hospital to anyone in need of medical care. Thank you for making a difficult time much easier to bear.
Visited April 2024
Thornton Road & Valley Park Surgery has not yet replied.
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Review titled Mental health help
Rated 5 stars out of 5
by Vivian - Posted on 17 April 2024
I had very tough time in weeks about my mental health the practice manager was very nice to guide me to right people the pharmacist lady at practice was also good
Visited April 2024
Review titled Thornton Road & Valley Park Surgery
Replied on 24 April 2024
Dear Vivian Thank you for sharing your positive experience with our GP surgery! We're delighted to hear that you were satisfied with the care provided by our team. Your health and well-being are our top priorities, and we look forward to maintaining. KInd regards Management
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Review titled Admin staff
Rated 5 stars out of 5
by Wagan - Posted on 14 April 2024
Admin staff were really helpful when I visited last time and explained me everything how Surgery and appointment system work. I managed to arranged a appointment next day for my baby very conveniently thanks to incredible reception staff. Thank you
Visited April 2024
Review titled Thornton Road & Valley Park Surgery
Replied on 24 April 2024
Dear Wagan Thank you for your wonderful review! The entire team are so pleased to hear that our clinic provided you with the care and support you needed. Your feedback means a lot to us, and we're grateful for the opportunity to serve you. Kind regards Management
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Review titled very helpful new doctor
Rated 5 stars out of 5
by Nathanial - Posted on 15 April 2024
i had been booked in to see a new young doctor, who was very empathetic with my situation, I have been having some mental health struggles, and felt it was a good time to reach out and i am ahppy i done so
Visited April 2024
Review titled Thornton Road & Valley Park Surgery
Replied on 24 April 2024
Dear Nathanial Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a great experience at our GP surgery. Your health is important to us, and we're committed to providing you with the highest quality care. Kind regards Management
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Review titled Incredible GPs
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2024
Last week I went to see the GP at the practice and he has been very helpful. Listen to me and help me to make the right decision for my health He has given me soo much information for me to make right decision and even helped me to arrange follow up appt at the hospital. This gp gone over and above to help me out with my health concerns.
Visited April 2024
Review titled Thornton Road & Valley Park Surgery
Replied on 24 April 2024
Dear Anonymous We're delighted to receive your kind words! It's always rewarding to know that our patients are satisfied with the care they receive at our surgery. Thank you for choosing us for your healthcare needs. Kind regards Management.
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Review titled Great buch of GPs
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2024
I went last week to see the GP, lovely female gp was looked after me properly. Asked me many questions and answered me nicely. Very informative and help me to make my decision. Receptionists was also lovely.
Visited April 2024
Review titled Thornton Road & Valley Park Surgery
Replied on 24 April 2024
Dear Anonymous Your feedback is appreciated within our practice, and hope to maintain a good level of care to all of our patients. Kind regards Management
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Review titled Regular checks
Rated 5 stars out of 5
by Mert - Posted on 12 March 2024
ive been lucky enough to move to London after the first lockdown, and my time at the practice has been very good, the practice manager has been really good to me, he has introduced me to all services i have available, which i never knew and am grateful to him for his help in getting me settled
Visited March 2024
Review titled Thornton Road & Valley Park Surgery
Replied on 04 April 2024
Dear Mert We're delighted to receive your kind words! It's always rewarding to know that our patients are satisfied with the care they receive at our surgery. Thank you for choosing us for your healthcare needs. Kind regards Management.
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Review titled New receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2024
I had a lovely encounter with a a lovely new receptionist, she was in training but was a great help in getting my medication arranged as I will be going away to see my parents very thoughtful and understanding young lady
Visited February 2024
Review titled Thornton Road & Valley Park Surgery
Replied on 04 April 2024
Dear Anonymous Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a great experience at our GP surgery. Your health is important to us, and we're committed to providing you with the highest quality care. Kind regards Management
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Review titled Better than my previous practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2023
Staff treat us polite manner with dignity. Really like the phone call back option so we don't have to be on the phone and wait. Better than my previous surgery
Visited October 2023
Review titled Thornton Road & Valley Park Surgery
Replied on 06 November 2023
Dear Anonymous We are extremely grateful for taking the time, to give us a 5 star rating. We hope to continue maintaining a great standard of care in the present, as well as the future. Kind regards Management
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2023
Service they provided was really great and staff had been very polite and always go extra mile to help us out.
Visited September 2023
Review titled Thornton Road & Valley Park Surgery
Replied on 06 November 2023
Dear Anonymous Our entire team is extremely grateful for your kind words. We will continue using feedback like yours as a means of motivation, to ensure our standards do not slip. Kind regards Management.