The DE Parys Group - Ratings and reviews
Reviews
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Review titled Dr palenredy
Rated 5 stars out of 5
by Rosemary isabel gaye parker - Posted on 18 April 2024
My consultation with gp on saturdqy 13th april waa extremely worth while and very supportive. Felt very comforted and supportive by her approach
Visited April 2024
The DE Parys Group has not yet replied.
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Review titled Prompt Response By Reception
Rated 4 stars out of 5
by Bola A - Posted on 05 March 2024
I was very happy and glad with how I was attended to on the phone, by the reception staff, at the De Pary’s Avenue Surgery today, the 5th of March 2024 at 5.10pm. I had an urgent prescription request. The lady who attended to me, whose first name starts with an S, (as I am not allowed to mention names), was very courteous and helpful. She left the reception desk thrice to speak to the Pharmacist on my behalf. I give her a 5*. She is an extremely diligent member of staff worthy of emulation.
Visited March 2024
The DE Parys Group has not yet replied.
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Review titled Will be leaving this practice! Uncaring
Rated 1 star out of 5
by Jason Hill - Posted on 11 March 2024
Attending the surgery with my mum who has dementia, the receptionist couldn’t help with what room we were going in. Going upstairs we had the choice of a number of doors and not knowing which one to go in. No empathy for my mum or support for me. Asking for help and an understanding, this wasn’t given just told it’s going to get worse. Uncaring, no empathy and felt rushed. We gained nothing from going to the surgery and not even a signpost to help us. Just more upset and confusion.
Visited March 2024
The DE Parys Group has not yet replied.
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Review titled Pharmacy poor
Rated 3 stars out of 5
by Lee Hendy - Posted on 19 March 2024
I had an issue with the alteration sizing of my medication. I was short changed with it, so instead of being 100ml, I got 60 mg. Why when I have to pay for prescriptions does it have to be me that loses out in this? It would of be fair to adjust to 120ml.
Visited March 2024
The DE Parys Group has not yet replied.
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 19 December 2023
I joined the surgery many years ago and was staffed by very good doctors, but now this surgery really feels like a waste of taxpayer money. The reception staff are particularly rude as the surgery remains without a practice manager.
Visited December 2023
The DE Parys Group has not yet replied.
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Review titled Partners should hang their heads in shame
Rated 1 star out of 5
by Anonymous - Posted on 17 November 2023
Yet again on phone for over an hour waiting in queue. Would help if said how many in queue as just feel no one answers phone! Certainly when visit practices apart from De Parys as quiet as the grave. Is it a call centre who does not answer? Put phone down as rang at 11 after expected long delays so certainly something not right. Utterly disgraceful! And when you consider for unwell people a complete joke!
Visited November 2023
The DE Parys Group has not yet replied.
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Review titled Can't even speak to anyone.
Rated 1 star out of 5
by Gareth - Posted on 28 November 2023
One would normally expect to be able to speak to someone at a GP surgery right? It might take a while to get through on the phone, but we understand that. What I didn't expect is what happened when may partner and I tried to call them... we navigated the menus and then were put on hold. About 53 minutes later the phone system hung up on us. That's right... even being patient and willing to wait isn't enough anymore, we just could not get through.
Visited September 2023
The DE Parys Group has not yet replied.
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Review titled Friendly helpful GP Practice
Rated 5 stars out of 5
by Jill M - Posted on 27 April 2023
Wrote an E-Consult. Had a text message the next day saying a GP would call me. I went into the Surgery to ask if I could be called at a certain time. The Receptionist was very helpful and friendly. GP called me on the day in question, he was extremely helpful, professional and informative. I was very happy with the outcome. Thank you so much.
Visited April 2023
The DE Parys Group has not yet replied.
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Review titled Great telephone review
Rated 5 stars out of 5
by Paul McGrath - Posted on 17 April 2023
Just had my copd review. The person who conducted it was pleasant, informative and empathetic. After the review I felt listened to, reassured and helped with a few queries I had. Thank you
Visited April 2023
The DE Parys Group has not yet replied.
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Review titled still waiting for my appointment
Rated 2 stars out of 5
by Anonymous - Posted on 24 March 2023
i called on Wednesday at 8 for a doctors call. this did not happen till 5:45. then was told we would continue our appointment on Friday (today) at 8:30. well its 11:05 and I'm still waiting for the call. so the appointment I had booked is now 2 hours and 35 mins late. this is Ridiculous as I've been waiting by my phone all morning.
Visited March 2023
The DE Parys Group has not yet replied.