West Point Pharmacy

01159736620 Unit 5, West Point Retail Park, Ranson Road,Toton , Chilwell,Nottingham, Nottinghamshire, NG9 6DX
Website address not added


  • IMPORTANT - Prescription Collection Times
  • Community Pharmacy Patient Questionnaire 2017/18
  • Patient Satisfaction Survey Result West Point


The West Point Pharmacy has been providing quality pharmacy services for the community in Chilwell, Nottingham for years. Easily accessable in the West Point Shopping Centre, we are well known by our professional and kind attitude towards our customers and our ability to find solutions to various health related problems. Our internet pharmacy the www.pharmplexdirect.com is extremely popular with UK and overseas customers alike.Our walk in low cost travel clinic is also well known in the area among holiday-goers. Need a yellow fever vaccination and certificate? No problem. We are a registered Yellow Fever Centre too

Our staff speaks these languages: English, Urdu, Gujarati, Punjabi

Opening times

Monday 09:00 - 18:30
Tuesday 09:00 - 18:30
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:30
Friday 09:00 - 18:30
Saturday 09:00 - 13:00
Sunday Closed

Public holidays and other dates

May 31Closed
Aug 30Closed
Dec 25Closed
Dec 26Closed
Dec 27Closed
Dec 28Closed

Last verified on 04/04/2021

Departments and services

To search for a specific treatment, use our full list of departments

Latest news

IMPORTANT - Prescription Collection Times


Due to the increased demand, please collect your prescriptions between these times:

Mon-Fri 10.00-12.00 and 14.00-16.00

Saturday 10.00-13.00 and 14.00-15.00

Thank you for your help

The West Point Team


Last updated on 30 March 2020.

Community Pharmacy Patient Questionnaire 2017/18

Every year we undertake an annual patient survey to enable our patients to provide valuable feedback on the services that we provide. The survey, undertaken by all community pharmacies in England, is called the Community Pharmacy Patient Questionnaire. The report of our survey results allows us to identify the areas where we are performing most strongly, the areas for improvement and the actions required to address issues raised by respondents. Our results for 2017/18 or 2018/19 (select as appropriate) are provided here


Associated document

Pharmacy Patient Questionnaire (.pdf, 230.38 KB)

Last updated on 30 March 2020.

Patient Satisfaction Survey Result West Point

Survey West Point

Patient Satisfaction Survey Result West Point

Last updated on 11 June 2018.

The West Point Pharmacy is a Healthy Living Pharmacy!


We are pleased to let ouf clients know that our West Point Pharmacy has achieved the Level 1 Healthy Living Pharmacy status to promote health, well-being and self care to our customers.

Please see more information about the Healthy Living Pharmacies at:



Last updated on 23 November 2017.

Know our services: Blood Pressure Monitoring

blood pressure

We are happy to offer blood pressure monitoring in our pharmacy to help keeping your blood pressure in check. All you have to do is just ask one of our pharmacists.

Last updated on 27 June 2017.

Know our services: Emergency Contraception


Emergency contraception can prevent pregnancy after unprotected sex or if your contraceptive method has failed. It has two versions: Emergency contraceptive pill (often called "the morning after pill") and IUD (intrauterine device, or coil). For more details please call us, or visit NHS Choices

Last updated on 07 June 2017.

Know our services: Head lice treatment


We offer advice  to parents about detection and a wide variety of treatments.. More information:: http://www.nhs.uk/Conditions/Head-lice/Pages/Treatment.aspx

Last updated on 25 May 2017.

West Point CPPQ Summary Report

WP Summary Rep

West Point CPPQ Summary Report

Last updated on 28 April 2017.

West Point Open Ended Responses


West Point CPPQ Open Ended Responses

Last updated on 28 April 2017.

West Point Pharmacy Customer Satisfaction Report


West Point Pharmacy

Pharmacy Customer Satisfaction Report

Last updated on 28 April 2017.

Know our services: Type 2 Diabetes Screening

diabetes screening

The Type 2 Diabetes Screening is there to recognise the early symptoms of Type 2 Diabetes in endangered groups and offer a range of preventive measures against this illness which cost the NHS £8 billion a year and causes about 22 000 death.


Last updated on 24 April 2017.

Know our services: Inhaler Technique Service

inhaler technique

Asthma is a serious problem in the UK. It is estimated that someone in the UK has a potentially life-threatening asthma attack every 10 seconds, and three people die every day. Two thirds of these deaths are preventable. For the symptomatic management of asthma, the appropriate use of an inhaler is the key factor. A recent survey carried out by Asthma UK revealed that up to a third of people with asthma are not using their inhaler correctly. The Inhaler Technique Service is designed to remedy this vital problem, and in our pharmacy we strive to arm you with the knowledge so you are able to use your inhaler correctly in the time of need.


Last updated on 30 March 2017.

Know our services: Prescription Delivery Service


We can collect your NHS or private prescriptions from your GP, then prepare, dispense and dispatch your medicines to you at your doorstep, safely, efficiently & confidentially, saving time for you

Last updated on 06 March 2017.

Know our services: Medicines use review (MUR) Service


Medicines Use Reviews (MURs) are a part of the Advanced Services of the community pharmacy contract. It involves the pharmacist conducting a structuredreview with patients about their medicines use. The aims of this service are to improve patients knowledge, concordance and use of medicines.

Last updated on 27 February 2017.

Know our services: Prescription Collection

prescription collection service

Want to save time on collecting prescription? We are here to help. With our Prescription Collection Service  all you have to do is letting us know which surgery you belong to and we will collect your prescription and prepare your medication for you when you arrive to us. It`s really that simple.


Last updated on 26 January 2017.

Know our services: New Medicine Service

The New Medicine Service provides support for people with long-term conditions newly prescribed a medicine. In the frame of this service we help patients to familiarise themselves with their new medicines, also improving patient adherence to ensure positive health results.

Last updated on 25 January 2017.

Our CPPQ Survey

CPPQ Survey West Point

Our Community Pharmacy Patient Questionnaire is Excellent!!!

Last updated on 24 January 2017.

Low Cost Travel Clinic

world travel clinic logo

Best prices in our Travel Clinic

Stay ahead of the holiday season and get your travel vaccination now!!

 At Grewal Chemis we offer walk in travel clinic, consultation and low cost vaccinations


Book it now: 01753 847663


Last updated on 23 January 2017.

Nearby Pharmacies

Find nearby Pharmacies

Electronic Prescription Service

This pharmacy offers the Electronic Prescription Service, which allows you to choose or “nominate” a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you have nominated, this means:

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy as your repeat prescriptions could be prepared before you arrive.

Find out more

Last updated on 04 April 2021.