Ludlow - Portcullis

01584872939 Portcullis Lane , Ludlow, Shropshire, SY8 1GT

4.5 out of 5 stars

Based on 7 ratings for this GP surgery


Ludlow is a lovely market town in South Shropshire, England, close to the Welsh border and in the Welsh Marches.  It lies within a bend of the River Teme. On its eastern bank forming an area of 350 acres (1.4km) and centred on a small hill is the site of Ludlow Castle and the market place.  From there the streets of the medieval town slope downward to the river Teme, and northward towards the river Corve.  The town is in a sheltered spot beneath the Clee Hills, which are clearly visible from the town.  With a population of around 10,000, with a further 8,000 residents within a 10miles radius of Ludlow, it is the largest town in South Shropshire.  It boasts Michelin starred Restaurants, a Shakespearean Festival, and a Medieval Food Festival each year.

The Practice started its life from the Historic Broad Street in Ludlow back in 1987.  This was steadily outgrown as Ludlow began to grow, the Practice list expanded and more services were offered to the patients.  A new  ‘Portcullis Surgery’ was built in Upper Galdeford in 1985; this is where the three Partner GP’s, three Assistant GP’s, four Practice Nurses along with a Phlebotomist, Counsellor, Reception and Administrative Staff work from 08:30am – 18:00pm Monday to Friday, with extended hours surgeries for commuters on Monday evenings and also a Friday breakfast Surgery.

This Practice caters for patients living within an 8 mile radius of Ludlow (excluding Leintwardine, Craven Arms and Doddington).

Portcullis is a non-dispensing Practice.

Opening times

Reception times

Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 18:00
Friday 08:30 - 18:00
Saturday Closed
Sunday Closed

Surgery times

Monday 08:30 - 18:0018:30 - 19:45
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 18:00
Friday 07:15 - 18:00
Saturday Closed
Sunday Closed

Out of hours

Nights and Weekends- urgent care services

Shropshire Doctors Co-operative Ltd (Shropdoc) provides urgent medical services for patients when their own surgery is closed and whose needs cannot safely wait until the surgery is next open, i.e. evenings, weekends and bank holidays.

If you need urgent medical attention that will not wait until your own surgery is next open, call  08444 06 88 88.

If your condition can not wait for 1½ hours this is likely to be an emergency Please dial 999 E.g.- Choking, Chest Pain, Blacking Out or Bleeding

Last verified on 24/12/2015

Additional information

If you would like further information about our services and clinics please visit our website


  • Dr Dora Hemson
  • Dr Neil Sanders
  • Dr Gerard Garbutt
  • Dr Andrea Williams
  • Dr Catherine Beanland
  • Dr Robert Colebrook
  • Dr Dorian David Yarham

To read more about us and to find other staff members please view our staff page.

GPs at this practice

4 male and 3 female GPs

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Key facts

Registered patients


Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

More on how we perform

We are currently accepting new patients

Please register during reception hours

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Latest reviews of this gp practice

On the day appointment

Phoned at 1pm and asked if there was an appointment to see a Dr today as my daughter became unwell .was offered an appointment for later ...

2 June 2017

Rude staff

Reception staff vey rude.. not helpful at all. They can't wait to put the phone down on you. Glad it's not my surgery anymore that's all ...

15 May 2017

Excellent surgery

Everyone in the surgery is kind and caring. The doctors are thorough and very professional and listen to all my problems .The office staf...

24 January 2017


I jave been torally happy with my care and the care givem to my children. Have found that i can always get an appointment when need bit a...

20 January 2017

lovely surgery, all the staff helpful and kind

Surgery clean and new building has improved access and facilities. GP's exce...

19 January 2017

Patient Participation Group

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Last updated on 24 December 2015.

Information supplied by NHS Shropshire CCG