Eldon Square Surgery

01189574891 9 Eldon Square , Reading, Berkshire, RG1 4DT
http://www.pembrokesurgery.com

5 out of 5 stars

Based on 1 rating for this GP surgery

News:

  • Feedback from the Practice to our patients

Overview

Dear Patients

For  comprehensive and up to date information on services available from our surgery, please visit our website at www.pembrokesurgery.com.

We value feedback from patients and we work very closely with the Patient Participation Group (PPG), which any of our patients can easily join. NHS Choices is a nationally operated website providing information on surgeries in any given area. It also allows patients to freely "post" comments on service provision. Due to a technical problem, only recently brought to our attention, we have not been automatically notified over the last 3-4 months, of any patient comment "posted" on NHS Choices. Comments have therefore gone unanswered by the Practice. Where our service has disappointed a patient, we make every attempt to learn lessons so as to avoid any such recurrence. We will, where possible, be responding to comments added during March to June 2015.

We would hope patients could feel able to contact us directly to raise issues of concern so that the matter can be resolved in a timely and effective manner. If you prefer to share your experiences with us online, we have a facility for you to post comments on our own website at www.pembrokesurgery.com. Such anonymous (if you prefer) feedback, can be left by completing a "Friends and Family Questionnaire" at your convenience. Data is fed back monthly to NHS England as per new GP contract guidelines and importantly for us it is also discussed between ourselves and your PPG Representatives with a view to improving your experience of our services.

Opening times

Reception times

Monday 15:30 - 18:00
Tuesday Closed
Wednesday 08:45 - 12:30
Thursday 08:45 - 18:00
Friday 08:45 - 12:0015:30 - 18:00
Saturday Closed
Sunday Closed

Surgery times

Monday 08:45 - 12:3015:30 - 18:00
Tuesday Closed
Wednesday 08:45 - 12:30
Thursday 08:45 - 18:00
Friday 08:45 - 12:0015:30 - 18:00
Saturday Closed
Sunday Closed

Out of hours

Please call NHS 111 when we are closed.

Last verified on 21/09/2015

Additional information

The surgery offers extended opening hours on Thursday evenings, Friday Mornings and Saturdays please contact reception for the latest appointment information.

Doctors

  • Dr Gerard Lionel D'cruz

To read more about us and to find other staff members please view our staff page.

GPs at this practice

1 male and 0 female GP

Other branches

This practice is part of a practice group.

If you are interested in registering with one of our other branches please find their contact information here.

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is not available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Feedback from the Practice to our patients

Please read the amended overview

Last updated on 30 June 2015.

Key facts

Registered patients

4956patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

72%Patients recommend this practice. 102 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

A wonderful doctor

I find one doctor sensitive, willing to listen and always attentive. This doctor knows their medicine and is flexible and will discuss ev...

11 July 2017

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 21 September 2015.

Information supplied by NHS South Reading CCG