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Urgent and emergency care services in England

NHS walk-in centres

NHS walk-in centres (WiCs) offer convenient access to a range of treatments. WiCs are managed by Clinical Commissioning Groups (CCGs), dealing with minor illnesses and injuries.

These include:

  • infections and rashes
  • blood pressure checks
  • fractures and lacerations
  • emergency contraception and advice
  • stomach aches
  • vomiting and diarrhoea
  • hay fever
  • insect and animal bites
  • stitches (sutures)
  • dressing care
  • minor cuts and bruises
  • minor burns and strains
  • stop smoking support 

For more information about any of the conditions listed above visit the Health A-Z section on this site.

NHS WiCs are usually managed by a nurse and are available to everyone. Patients do not need an appointment. Most centres are open 365 days a year and outside office hours. Some newly opened centres may offer different opening hours during their first few months.

They have proved to be a successful complementary service to traditional GP and A&E services. Some NHS WiCs offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.

Some WiCs may not treat young children. The decision lies with the WiC and is based on the capacity, resource or skill levels available. Please contact your local walk-in centre in advance if you are not sure if you or your child can be treated there.

Page last reviewed: 10/02/2015

Next review due: 28/02/2018

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