YORKSHIRE STREET PHARMACY
200 YORKSHIRE STREET, ROCHDALE, LANCASHIRE, OL16 2DWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rubbish
Rated 1 star out of 5
by Nigel Richardson - Posted on 15 November 2024
I initially asked this pharmacy to do my repeat prescription for my blood pressure medication, to date I have never had this done. I have had to ring every time to chase up my tablets as they never do it! They promise it won’t happen again yet it still does. They are a joke and I will now be looking elsewhere I’m afraid as they are putting my health at risk whereas I don’t have my medication when I need it!
Visited November 2024
Review titled YORKSHIRE STREET PHARMACY
Replied on 03 February 2025
Thank you for reaching out and bringing this matter to our attention. First and foremost, I want to sincerely apologise for the repeated issues you have experienced with your repeat prescription for your blood pressure medication. Your health and well-being are of utmost importance to us, and I fully understand how frustrating and concerning this situation must have been for you. We deeply regret that despite previous assurances, your prescription requests have not been processed as expected. We appreciate your patience in following up each time, and we acknowledge that this should not have been necessary. Our service should be seamless, especially when it comes to essential medications, and I sincerely apologise for any distress or inconvenience this has caused. I want to reassure you that we take your concerns very seriously. As a result, I will be conducting an internal review to identify the reason behind these repeated delays and ensure that corrective measures are put in place. Our aim is to prevent this from happening to you or any of our other patients in the future. Your feedback is invaluable to us, and I hope we can regain your trust with the service and care you deserve. Once again, I sincerely apologise for this oversight and for any impact it has had on your health and peace of mind.
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Review titled Excellent Service
Rated 5 stars out of 5
by Mohammad Yasin - Posted on 18 July 2023
The staff and team at Yorkshire Street Pharmacy have been amazing, they are attentive to a patient's needs, work hard for their patients and always do whatever they can to resolve problems.
Visited July 2023
Review titled YORKSHIRE STREET PHARMACY
Replied on 03 February 2025
Thank you for your kind words! We sincerely appreciate your support and are grateful for the opportunity to serve you. Your feedback motivates us to continually enhance our services, and we remain committed to delivering excellence. We look forward to exceeding your expectations and providing you with outstanding service for years to come.