Woodstock Pharmacy
24 HIGH STREET, WOODSTOCK, OXFORD, OXFORDSHIRE, OX20 1TFContact details and opening times
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Reviews
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Review titled Not very Professional
Rated 1 star out of 5
by Anonymous - Posted on 29 December 2024
I had been diagnosed with Cancer, skin cancer in October and have needed quite a lot of surgery. I missed my Covid booster at my GP practice due to being housebound after surgery, therefore I had to travel to get my Covid booster before my next surgery at the Churchill, taking place 3.1.25. I arrived at the chemist, stated what I was there for, given a form to complete, which was fine. While waiting I noticed 2-3 people out the back eating, drinking moving supplies around so I did not expect for one of these people to usher me into a room for the booster. This person had no mask wore no gloves, had walked straight round from what he was doing in the back room, where I asked, have you washed you hands, no gloves? The person was very relaxed about all this and didn't feel it was necessary. I reluctantly had the booster which was not in the part of my arm ever having it before, I wonder what training this person had. Upon leaving I asked would you please upload the booster details to my GP surgery [being a NHS nominated chemist] as I need proof of this before my surgery in January. Again the answer was really, I'll have a look in a couple of days. It has not been uploaded, batch number etc should there have been anything wrong with that batch, there would be no trace on my GP records. I have also emailed the chemist to ask for this information to be uploaded for my GP records, ignored, not even an email to acknowledge my concern. I would not use this chemist again for any vaccinations, the approach felt felt very slap dash.
Visited December 2024
Woodstock Pharmacy has not yet replied.
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Review titled Very bad experience
Rated 1 star out of 5
by Anonymous - Posted on 02 May 2023
I collected my prescription,the next day opened bag & discovered one box had been opened & only 7 tablets in box should have been 28.on returning was firstly asked if I had taken them. because according to them it could not have left shop like that. I was more or less accused of being a liar.The tirade I received was bullying.I will never hopefully ever return to that pharmacy .
Visited April 2023
Review titled Woodstock Pharmacy
Replied on 14 December 2023
Dear patient, I am sorry for the experience that you have had. Of course no-one is accusing you of lying however the staff do need to ask the questions in order to understand what has gone wrong? They cannot simply hand out prescription only medicines without investigating what had gone wrong? Of course if you ae able to provide your details to my staff we can contact you to understand this further. I can assure you the prescription assembly id independently checked by a dispenser and a pharmacist before being handed out of course mistakes are possible we are human after all . But we do try our hardest to ensure they are kept to a minimum Kind regards Vijay Mistry Pharmacist