Reviews

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1. Review titled Not recommended

   ★★

   Rated 2 stars out of 5

   by Anonymous - Posted on 13 January 2024

   Hi , This complain is on behalf of my mother’s regular medication .Its been 6 months we are asking the wise pharmacy cheetham hill to deliver her medications at home as they were providing this service before we change our address . They always sent the message to collect the prescription from pharmacy and on every visit I requested them to deliver the medication and their answer were following on every visit for more then 6 months : 1. okay we will deliver on to your address next month ( and again Next month they sent me message to collect the meds from pharmacy ) 2. Our driver came but Couldn't find the address( which is lame excuse as our address is very clear and they also have contact number of us driver should have rang us) - [ ] And this time they again sent me message to collect the prescription from pharmacy on 28th December And on 11th January I went there to collect it and this time they said sorry its our of stock please call tomorrow. I again asked them that we have been receiving the delivery before and why we are not getting it now? The pharmacist said that okay call me tomorrow I will see what I can do. We have been facing this issue since a long time . Even though once we had to collect emergency supply from the Charlton street pharmacy because they miss guided us my saying that we will close the pharmacy at 8 o clock and we went there at 7 and pharmacy were close . I request the management to take serious action on it as she is on diabetes medication and I don’t want her to miss the dose. The management there is not cooperative as well. Thanks

   Visited June 2023

   Report as unsuitable

   Wise Pharmacy has not yet replied.

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