Willen Pharmacy
UNIT 1, WILLEN HCARE PLUS, BEAUFORT DRIVE, WILLEN, MILTON KEYNES, MK15 9ETContact details and opening times
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Reviews
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Review titled Woefully Inadequate
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2025
This pharmacy is simply understaffed. I ordered a prescription from the GP to be collected from the pharmacy on 11th April. I have tried to collect 3 times prior to today (22nd April) but the queue is so huge I have had to leave. Today find out that they haven't even actioned the prescription and have had to wait for the pharmacist to do this, another journey as I have to work and can't hang around in a pharmacist for an hour waiting for a pharmacist that is to busy holding consultations to prescribe drugs. The staff are rude and just laugh at you when you ask for their name. They have a 'zero tolerance' policy on the counter as to what their staff should expect from customers but no regard to what their customer should expect from their staff. Avoid, especially if you want a prescription this side of Christmas.
Visited April 2025
Willen Pharmacy has not yet replied.
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Review titled Appalling service
Rated 1 star out of 5
by Maximillion Stewart - Posted on 05 April 2024
I was given a prescription on the Tuesday before Easter, I dropped it off and was told the can't process it there pharmacist was at lunch and do this afternoon, I returned the following day and was told they closed for lunch I came out work and was then kept waiting 30 minutes,only to be told they didn't have all my meds and would I like my prescription back! I went there as I thought it would be convenient, returned today and then was told they didn't even bother to order more, I can't now even get my prescription back , as its in. The system? They promised to ring as they would order more tobe in this afternoon, still haven't heard anything back , the pharmacist and the staff don't care and seem to be annoyed that they have to do any work at all, can't complain to company as they have no customer service Address all I get is a review page , fyi there only interested in positive reviews, I thought to go there as this would be convenient for as it's on my way to work,how wrong I am , I have now down to last few tablets. Will hope they can bothered to do something, otherwise will have ask for a emergency prescription on the NHS prescription app.
Visited April 2024
Willen Pharmacy has not yet replied.