WHINCHAT PHARMACY
1 Whinchat Road, Broadwater Green, Thamesmead, London, SE28 0DZContact details and opening times
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Review titled Poor service
Rated 1 star out of 5
by Mary Williams - Posted on 20 June 2023
I attend to collect medication for my uncle, the staff took 10 minutes to look for the package, when asked what the problem was, another staff replied that they do not have 20 mg of the tablet, she asked if she can cut 40mg into two, I agreed because it is needed urgently, I was asked to sit or come back, I returned in over 40 mins, same staff gave me the package sealed and the cut tablets in bottle with the leaflet separately not in a package, I asked her to put it in the same pack and staple it as I cannot take the tablets around openly like that, she opened the pack and added the tablet with the leaflet, she then said that where is my manners, I asked why she addressed me like that, the manager came out and supported her that I am shouting, that he saw everything on the camera, I felt humiliated. He was actually shouting at me to support his staff, A gentle man who is the pharmacist saw what happened and apologised to me and handed the package to me. I will never use the pharmacy again
Visited June 2023
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